Harbor Wellness Co.
1131 Queensborough Boulevard #101, Mount Pleasant, SC 29464harborwellnessco.com · Crawled 11 October 2026 · 20 pages checked
60.5/ 100 customer access score
0100
Where this audit comes from
An automated crawl of harborwellnessco.com on 11 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | What the crawl recorded |
|---|---|---|
| Contactability | 17 / 25 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Directions and parking, SMS or text, Live chat. |
| Booking | 14 / 25 | Found: Online booking, Appointment request, Fields required. Not determined: Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 13.5 / 25 | Found: Business hours, New patient information, Conditions treated. Partly: Insurance accepted. Not found: Cancellation policy, Pricing. Not determined: Services. |
| Trust signals | 16 / 25 | Found: Reviews shown, Team page, Practitioner education, Certifications. Not found: Licence details, Years in practice. |
| Total | 60.5 / 100 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(843) 972-3174 |
| Request an appointment | Yes |
Schedule An Appointment |
| Book an appointment online | Yes |
Yes
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
1131 Queensborough Blvd #101Mt. Pleasant, SC 29464 MONDAY 7:30 AM - 12:00 PM | 2:00 PM - 6:00 PM |
| Find out what happens at a first visit | Yes |
Includes a thorough consultation where the doctors learn about your specific health history and wellness goals. |
| Find the conditions treated | Yes |
We provide care for a wide range of conditions including neck and back pain, headaches, migraines, sciatica, TMJ, sports injuries, prenatal and pediatric issues, and more. |
| Check the insurance accepted | Partly |
We have an in house service that files claims directly with your insurance company. |
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (843) 972-3174 |
5 / 5 |
| Click to call | Found | (843) 972-3174 |
5 / 5 |
| Contact form | Found | First Name |
4 / 4 |
| Directions and parking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Public email address | Found | emailprotected |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Found |
Yes
|
7 / 7 |
| Appointment request | Found | Schedule An Appointment |
6 / 6 |
| Real time slots shown | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 5 |
| Confirmation shown | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 3 |
| Fields required | Found | First Name |
1 / 2 |
| Mobile booking flow | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 2 |
Information 13.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Not determined |
We could not determine this.
Evidence was seen, but it could not be verified against the page text.
|
0 / 4 |
| Business hours | Found | 1131 Queensborough Blvd #101Mt. Pleasant, SC 29464 MONDAY 7:30 AM - 12:00 PM | 2:00 PM - 6:00 PM |
4 / 4 |
| New patient information | Found | Includes a thorough consultation where the doctors learn about your specific health history and wellness goals. |
4 / 4 |
| Conditions treated | Found | We provide care for a wide range of conditions including neck and back pain, headaches, migraines, sciatica, TMJ, sports injuries, prenatal and pediatric issues, and more. |
4 / 4 |
| Insurance accepted | Partly | We have an in house service that files claims directly with your insurance company. |
1.5 / 3 |
| Cancellation policy | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 16 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Found | I cant recommend her enough to other expecting mothers in the Charleston area. |
5 / 5 |
| Team page | Found | DR. BRANDON CARROLL Sports Chiropractor |
4 / 4 |
| Practitioner education | Found | Dr. Riley MacDonald earned his Doctor of Chiropractic degree from Logan University after completing his undergraduate studies at West Chester University in Pennsylvania. |
4 / 4 |
| Certifications | Found | He holds certifications in Active Release Techniques (ART) and Selective Functional Movement Assessment (SFMA) |
3 / 3 |
| Years in practice | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |