Absolute Plumbing customer access audit

Where this audit comes from

An automated crawl of absoluteplumbingwa.com on 9 October 2026, reading 19 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	17 / 25	21	Found: Phone number, Click to call, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. Not determined: Contact form.
Booking	6 / 25	8	Found: Estimate request. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Fields required.
Information	19 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained, Warranty. Not found: Financing, Pricing.
Trust signals	13 / 25	11	Found: Reviews shown, Team page, Project gallery. Not found: Licence details, Certifications, Guarantees.
Total	55 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	360-610-6141 On absoluteplumbingwa.com/
Request an estimate	Yes	Free Estimates On absoluteplumbingwa.com/
Book an appointment online	No	The crawl did not detect it on the 19 pages checked.
Send a text message	No	The crawl did not detect it on the 19 pages checked.
Find business hours	Yes	Mon 08:00–16:30; Tue 08:00–16:30; Wed 08:00–16:30; Thu 08:00–16:30; Fri 08:00–16:30 Stated by the business Recorded by the directory on 12 September 2026, from absoluteplumbingwa.com/.
Find the service area	Yes	Absolute Plumbing repairs, replaces, and installs water heaters for homes and businesses throughout Mount Vernon, Burlington, Marysville, Snohomish, and Everett, WA. On absoluteplumbingwa.com/water-heaters
Find warranty information	Yes	we back every installation with a 1-year labor warranty On absoluteplumbingwa.com/water-heaters
Find financing options	No	The crawl did not detect it on the 19 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 17 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	360-610-6141 On absoluteplumbingwa.com/	5 / 5
Click to call	Found	360-610-6141 On absoluteplumbingwa.com/	5 / 5
Contact form	Not determined	We could not determine this. There was no signal either way on the 19 pages checked.	0 / 4
Emergency contact visible	Found	Yes. Absolute Plumbing offers 24/7 emergency plumbing service for burst tanks, active leaks, and complete loss of hot water throughout Mount Vernon, Burlington, Marysville, Snohomish, and Everett, WA. Call (360) 610-6141 any time, day or night. On absoluteplumbingwa.com/water-heaters	4 / 4
Public email address	Found	absoluteplumbing247@yahoo.com On absoluteplumbingwa.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 19 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 19 pages checked.	0 / 2

Booking 6 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 19 pages checked.	0 / 7
Estimate request	Found	Free Estimates On absoluteplumbingwa.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 19 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 19 pages checked.	0 / 3
Fields required	Not determined	We could not determine this. There was no signal either way on the 19 pages checked.	0 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 19 pages checked.	0 / 2

Information 19 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Our team specializes in installing water heaters, osmosis systems, garbage disposals, drain cleaning and repair and repiping. On absoluteplumbingwa.com/commercial-plumbing-services	4 / 4
Business hours	Found	Mon 08:00–16:30; Tue 08:00–16:30; Wed 08:00–16:30; Thu 08:00–16:30; Fri 08:00–16:30 Stated by the business Recorded by the directory on 12 September 2026, from absoluteplumbingwa.com/.	4 / 4
Service areas	Found	Absolute Plumbing repairs, replaces, and installs water heaters for homes and businesses throughout Mount Vernon, Burlington, Marysville, Snohomish, and Everett, WA. On absoluteplumbingwa.com/water-heaters	4 / 4
Emergency cover explained	Found	Yes. Absolute Plumbing offers 24/7 emergency plumbing service for burst tanks, active leaks, and complete loss of hot water throughout Mount Vernon, Burlington, Marysville, Snohomish, and Everett, WA. On absoluteplumbingwa.com/water-heaters	4 / 4
Financing	Not found	The crawl did not detect it on the 19 pages checked.	0 / 3
Warranty	Found	we back every installation with a 1-year labor warranty On absoluteplumbingwa.com/water-heaters	3 / 3
Pricing	Not found	The crawl did not detect it on the 19 pages checked.	0 / 3

Trust signals 13 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 19 pages checked.	0 / 6
Reviews shown	Found	They are great to work with. Efficient, kind, and work done exceptionally well. Repeated across the site, including on absoluteplumbingwa.com/	5 / 5
Team page	Found	We are locally owned and operated by our owner Jeremy Oliver On absoluteplumbingwa.com/experience-plumbing-contractors	4 / 4
Project gallery	Found	Absolute Plumbing On absoluteplumbingwa.com/gallery	4 / 4
Certifications	Not found	The crawl did not detect it on the 19 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 19 pages checked.	0 / 3

How this site compares

Absolute Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Washington does not yet have enough audited plumbers for a state comparison, so these figures are national.

62%of compared plumbers score lower than 55

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10