Action Plumbing & Heating
201 Southwest 12th Street, 6311, Loveland, CO 80537actionplumbingandheating.com · Crawled 8 October 2026 · 11 pages checked
Better than 68%of 75 plumbers audited between 11 August and 13 October 2026
56.5/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of actionplumbingandheating.com on 8 October 2026, reading 11 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 18 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 17.5 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained. Partly: Warranty. Not found: Financing, Pricing. |
| Trust signals | 13 / 25 | 11 | Found: Licence details, Team page, Guarantees. Not found: Reviews shown, Certifications. Not determined: Project gallery. |
| Total | 56.5 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
970-669-6093 |
| Request an estimate | Yes |
to request a free estimate and schedule your plumbing installation today. |
| Book an appointment online | No |
The crawl did not detect it on the 11 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 11 pages checked.
|
| Find business hours | Yes |
970-669-6093 Mon - Fri 07:30 AM - 04:00 PMSat - Sun Closed |
| Find the service area | Yes |
Although were based in Loveland, our team proudly serves clients throughout Northern Colorado, including Fort Collins, Timnath, Windsor, Wellington, and Laporte. |
| Find warranty information | Partly |
We specialize in precise, durable plumbing repairs, backed by warranties on parts and labor. |
| Find financing options | No |
The crawl did not detect it on the 11 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 970-669-6093 |
5 / 5 |
| Click to call | Found | 970-669-6093 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Found | Some plumbing problems cannot wait until morning. Action Plumbing & Heating Inc. provides 24/7 emergency plumbing repair, so a licensed technician is reachable any time a serious issue strikes. Call(970) 669-6093now if you are facing any of the following: |
4 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 7 |
| Estimate request | Found | to request a free estimate and schedule your plumbing installation today. |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Fields required | Found | Request An Estimate |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
Information 17.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Water heater and boiler installation and service. |
4 / 4 |
| Business hours | Found | 970-669-6093 Mon - Fri 07:30 AM - 04:00 PMSat - Sun Closed |
4 / 4 |
| Service areas | Found | Although were based in Loveland, our team proudly serves clients throughout Northern Colorado, including Fort Collins, Timnath, Windsor, Wellington, and Laporte. |
4 / 4 |
| Emergency cover explained | Found | For urgent situations like burst pipes or sewage backups, Action Plumbing & Heating offers 24/7 emergency response with average arrival times under two hours. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Warranty | Partly | We specialize in precise, durable plumbing repairs, backed by warranties on parts and labor. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
Trust signals 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Company owner Dick Zastrow holds Master Plumber license #PC.0000527, earned in 1982. |
6 / 6 |
| Reviews shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 5 |
| Team page | Found | Dick Zastrow is President of Action Plumbing & Heating Inc. |
4 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Guarantees | Found | 100% satisfaction guaranteed |
3 / 3 |
How this site compares
Action Plumbing & Heating measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Colorado does not yet have enough audited plumbers for a state comparison, so these figures are national.
68%of compared plumbers score lower than 56.5
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10