Action Plumbing & Heating customer access audit

Where this audit comes from

An automated crawl of callactionplumbing.com on 12 October 2026, reading 14 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	21 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	9 / 25	16	Found: Services, Service areas, Pricing. Not found: Business hours, Emergency cover explained, Financing, Warranty.
Trust signals	5 / 25	11	Found: Reviews shown. Not found: Licence details, Team page, Certifications, Guarantees. Not determined: Project gallery.
Total	43 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	507-282-8333 On callactionplumbing.com/
Request an estimate	Yes	Contact Call Action Plumbing in Rochester MN & Surrounding Areas On callactionplumbing.com/contact
Book an appointment online	No	The crawl did not detect it on the 14 pages checked.
Send a text message	No	The crawl did not detect it on the 14 pages checked.
Find business hours	No	The crawl did not detect it on the 14 pages checked.
Find the service area	Yes	proudly serving Stewartville alongside Byron, Chatfield, and Rochester. On callactionplumbing.com/air-conditioning-repairs-stewartville-mn
Find warranty information	No	The crawl did not detect it on the 14 pages checked.
Find financing options	No	The crawl did not detect it on the 14 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 21 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	507-282-8333 On callactionplumbing.com/	5 / 5
Click to call	Found	507-282-8333 On callactionplumbing.com/	5 / 5
Contact form	Found	Contact Call Action Plumbing in Rochester MN & Surrounding Areas On callactionplumbing.com/contact	4 / 4
Emergency contact visible	Found	We understand a broken AC can't always wait. Call(507) 282-8333and we'll do our best to get a technician out fast. On callactionplumbing.com/air-conditioning-repairs-stewartville-mn	4 / 4
Public email address	Found	ctesdahl@actionplumbingheating.net On callactionplumbing.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 14 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 14 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 14 pages checked.	0 / 7
Estimate request	Found	Contact Call Action Plumbing in Rochester MN & Surrounding Areas On callactionplumbing.com/contact	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 14 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 14 pages checked.	0 / 3
Fields required	Found	Contact Call Action Plumbing in Rochester MN & Surrounding Areas On callactionplumbing.com/contact	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 14 pages checked.	0 / 2

Information 9 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Leak detection and repair to prevent water damage and costly issues. On callactionplumbing.com/professional-plumbing-services-in-chatfield-mn	4 / 4
Business hours	Not found	The crawl did not detect it on the 14 pages checked.	0 / 4
Service areas	Found	proudly serving Stewartville alongside Byron, Chatfield, and Rochester. On callactionplumbing.com/air-conditioning-repairs-stewartville-mn	2 / 4
Emergency cover explained	Not found	The crawl did not detect it on the 14 pages checked.	0 / 4
Financing	Not found	The crawl did not detect it on the 14 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 14 pages checked.	0 / 3
Pricing	Found	Our plumbing services in Stewartville, MN, typically range from $112 to $811, depending on job complexity, labor, and materials involved. On callactionplumbing.com/plumbing-faqs-stewartville-mn	3 / 3

Trust signals 5 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 14 pages checked.	0 / 6
Reviews shown	Found	I used Action Plumbing for a new commercial project. I am very satisfied with the work, the professionalism of the crew, and the ability to have them come out on short notice. I would highly recommend this company. On callactionplumbing.com/testimonials	5 / 5
Team page	Not found	The crawl did not detect it on the 14 pages checked.	0 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Not found	The crawl did not detect it on the 14 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 14 pages checked.	0 / 3

How this site compares

Action Plumbing & Heating measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Minnesota does not yet have enough audited plumbers for a state comparison, so these figures are national.

18%of compared plumbers score lower than 43

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10