Action Service Company, LLC
443 Drake Street, Statesville, NC 28677actionservicecompany.com · Crawled 25 September 2026 · 18 pages checked
Better than 33%of 75 plumbers audited between 11 August and 13 October 2026
49.5/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of actionservicecompany.com on 25 September 2026, reading 18 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 13 / 25 | 21 | Found: Phone number, Click to call, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. Not determined: Contact form. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 15.5 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained. Partly: Warranty. Not found: Financing, Pricing. |
| Trust signals | 13 / 25 | 11 | Found: Licence details, Reviews shown, Project gallery. Not found: Team page, Certifications, Guarantees. |
| Total | 49.5 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(704) 872 4747 |
| Request an estimate | Yes |
Do you offer free estimates for all services? |
| Book an appointment online | No |
The crawl did not detect it on the 18 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 18 pages checked.
|
| Find business hours | Yes |
Business Hours Mon - Fri: 7:30 am to 4:30 pm |
| Find the service area | Yes |
We do. We are experienced in both residential homes and larger commercial facilities throughout Statesville and surrounding Iredell County communities, including Troutman, Mooresville, and Cleveland. |
| Find warranty information | Partly |
All repairs performed through our home plumbing solutions in Statesville, NC, include warranty options based on the type of repair or replacement. |
| Find financing options | No |
The crawl did not detect it on the 18 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (704) 872 4747 |
5 / 5 |
| Click to call | Found | (704) 872 4747 |
5 / 5 |
| Contact form | Not determined |
We could not determine this.
There was no signal either way on the 18 pages checked.
|
0 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 4 |
| Public email address | Found | cstewart@actionservicecompany.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 7 |
| Estimate request | Found | Do you offer free estimates for all services? |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 3 |
| Fields required | Found | Lets Talk! Get in Touch With Action Service Company |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 2 |
Information 15.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Services include: |
4 / 4 |
| Business hours | Found | Business Hours Mon - Fri: 7:30 am to 4:30 pm |
4 / 4 |
| Service areas | Found | We do. We are experienced in both residential homes and larger commercial facilities throughout Statesville and surrounding Iredell County communities, including Troutman, Mooresville, and Cleveland. |
2 / 4 |
| Emergency cover explained | Found | Our local team provides same-day service whenever possible. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 3 |
| Warranty | Partly | All repairs performed through our home plumbing solutions in Statesville, NC, include warranty options based on the type of repair or replacement. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 3 |
Trust signals 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | General Contractor: #58097 Plumbing: #9140 PH1&3 Public Utilities Contractor: #58097 PU Well Contractor: #NCWC 3858-D Electrical: SP.PH.33164 |
6 / 6 |
| Reviews shown | Found | They came out and got the job done at very reasonable cost. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 4 |
| Project gallery | Found | See Our Work: Plumbing & Construction Project Highlights |
2 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 18 pages checked.
|
0 / 3 |
How this site compares
Action Service Company, LLC measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. North Carolina does not yet have enough audited plumbers for a state comparison, so these figures are national.
33%of compared plumbers score lower than 49.5
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10