Athens Plumbing & Well Service
380 Nantahala Avenue, Athens, GA 30601athensplumbing.com · Crawled 9 October 2026 · 20 pages checked
Better than 46%of 75 plumbers audited between 11 August and 13 October 2026
52/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of athensplumbing.com on 9 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 21 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 10 / 25 | 16 | Found: Services, Service areas, Emergency cover explained. Not found: Business hours, Financing, Warranty, Pricing. |
| Trust signals | 13 / 25 | 11 | Found: Licence details, Reviews shown, Project gallery. Not found: Team page, Certifications, Guarantees. |
| Total | 52 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(706) 543-1947 |
| Request an estimate | Yes |
Do Plumbers in Statham, GA, Provide Free Estimates Before Starting Work? |
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | No |
The crawl did not detect it on the 20 pages checked.
|
| Find the service area | Yes |
Athens Plumbing & Well Service proudly serves Statham, GA, with dependable plumber services for homes and businesses throughout the area. |
| Find warranty information | No |
The crawl did not detect it on the 20 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 21 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (706) 543-1947 |
5 / 5 |
| Click to call | Found | (706) 543-1947 |
5 / 5 |
| Contact form | Found | Get in Touch with Athens Plumbing |
4 / 4 |
| Emergency contact visible | Found | Call Athens Plumbing & Well Service today at(706) 543-1947for more information or to schedule plumbing services. We offer 24-hour emergency service. |
4 / 4 |
| Public email address | Found | info@athensplumbing.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Found | Do Plumbers in Statham, GA, Provide Free Estimates Before Starting Work? |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Get in Touch with Athens Plumbing |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 10 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Our expert plumbing services include water heater repair and replacement, sewer and drain cleaning, septic tank pumping, high pressure jetting, sewer line video scoping, trench-less sewer & water line replacement, wells & well pumps, and water filtration systems. |
4 / 4 |
| Business hours | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Service areas | Found | Athens Plumbing & Well Service proudly serves Statham, GA, with dependable plumber services for homes and businesses throughout the area. |
2 / 4 |
| Emergency cover explained | Found | We offer 24-hour emergency service. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Master Plumber Non-Restricted License #MP003298 |
6 / 6 |
| Reviews shown | Found | This is the second time I've used them and both times have been great. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Project gallery | Found | View Our Photos and Videos |
2 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
How this site compares
Athens Plumbing & Well Service measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Georgia does not yet have enough audited plumbers for a state comparison, so these figures are national.
46%of compared plumbers score lower than 52
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10