Aurora Plumbing Supply Co., Inc customer access audit

Where this audit comes from

An automated crawl of auroraplumbing.com on 6 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	18 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat.
Booking	2 / 25	8	Found: Fields required. Not found: Online booking, Estimate request, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	16 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained. Not found: Financing, Warranty, Pricing.
Trust signals	13 / 25	11	Found: Reviews shown, Team page, Project gallery. Not found: Licence details, Certifications, Guarantees.
Total	49 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(206) 364-1140 On auroraplumbing.com/
Request an estimate	No	The crawl did not detect it on the 20 pages checked.
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	Follow us on: Mon - Fri 8:30 am - 5:30pm On auroraplumbing.com/
Find the service area	Yes	Based in North Seattle, we provide plumbing services throughout the greater area, includingSeattle,Edmonds, andShoreline. On auroraplumbing.com/
Find warranty information	No	The crawl did not detect it on the 20 pages checked.
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 18 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(206) 364-1140 On auroraplumbing.com/	5 / 5
Click to call	Found	(206) 364-1140 On auroraplumbing.com/	5 / 5
Contact form	Found	Contact Aurora Plumbing & Electrical Supply Today On auroraplumbing.com/contact	4 / 4
Emergency contact visible	Found	We can help with emergency service. Schedule an appointment \|206-364-1140 On auroraplumbing.com/	4 / 4
Public email address	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 2 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Contact Aurora Plumbing & Electrical Supply Today On auroraplumbing.com/contact	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 16 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Our services also extend to water heater repairs and maintenance, sewer line inspections, and emergency plumbing servicesavailable round-the-clock to ensure that your home remains functional and comfortable. On auroraplumbing.com/	4 / 4
Business hours	Found	Follow us on: Mon - Fri 8:30 am - 5:30pm On auroraplumbing.com/	4 / 4
Service areas	Found	Based in North Seattle, we provide plumbing services throughout the greater area, includingSeattle,Edmonds, andShoreline. On auroraplumbing.com/	4 / 4
Emergency cover explained	Found	At Aurora Plumbing and Electric, we perform 24/7 sewer repairs for Seattle and Shoreline, WA, as well as the surrounding areas. On auroraplumbing.com/sewer-and-drain	4 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 13 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Found	Will was professional, friendly, and thorough. I'd recommend Will and Aurora Plumbing to anyone! On auroraplumbing.com/read-our-reviews	5 / 5
Team page	Found	Brian Dressel, Owner On auroraplumbing.com/about	4 / 4
Project gallery	Found	View Our Project Photos On auroraplumbing.com/gallery	4 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

How this site compares

Aurora Plumbing Supply Co., Inc measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Washington does not yet have enough audited plumbers for a state comparison, so these figures are national.

28%of compared plumbers score lower than 49

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10