Drain Right Services customer access audit

Where this audit comes from

An automated crawl of drainrightservices.com on 6 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	21 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat.
Booking	15 / 25	8	Found: Online booking, Estimate request, Fields required. Not determined: Real time slots shown, Confirmation shown, Mobile booking flow.
Information	22 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained, Financing, Pricing. Not found: Warranty.
Trust signals	11 / 25	11	Found: Licence details, Reviews shown. Not found: Team page, Certifications, Guarantees. Not determined: Project gallery.
Total	69 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	877-962-4545 On drainrightservices.com/
Request an estimate	Yes	Call Today for FREE Estimate! On drainrightservices.com/
Book an appointment online	Yes	Schedule Now On drainrightservices.com/
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	Call877-962-4545orcontact usto schedule service. We cover the full range of residential and commercial plumbing in Torrance, including leak detection, drain and sewer cleaning, water heater installation and repair, pipe repiping, and fixture replacement. Emergency service is available 24 hours a day and most scheduled calls are handled same-day. On drainrightservices.com/torrance
Find the service area	Yes	Drain Right Services proudly offers complete plumbing and drain system cleaning services to Gardena, CA; Torrance, CA; and the rest of Orange County. On drainrightservices.com/
Find warranty information	No	The crawl did not detect it on the 20 pages checked.
Find financing options	Yes	Synchrony financing is available for larger installations and replacements. On drainrightservices.com/torrance

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 21 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	877-962-4545 On drainrightservices.com/	5 / 5
Click to call	Found	877-962-4545 On drainrightservices.com/	5 / 5
Contact form	Found	Contact Drain Right Plumbing Services On drainrightservices.com/contact-us	4 / 4
Emergency contact visible	Found	Call877-962-4545or reach us through ourcontact page. We confirm appointments quickly and aim to dispatch same-day for most calls. Emergency service runs around the clock. On drainrightservices.com/torrance	4 / 4
Public email address	Found	customerservice@drainrightservices.com On drainrightservices.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 15 / 25

Check	Result	What the crawl recorded	Points
Online booking	Found	Schedule Now On drainrightservices.com/	7 / 7
Estimate request	Found	Call Today for FREE Estimate! On drainrightservices.com/	6 / 6
Real time slots shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 5
Confirmation shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 3
Fields required	Found	Call Today for FREE Estimate! On drainrightservices.com/contact-us	2 / 2
Mobile booking flow	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 2

Information 22 / 25

Check	Result	What the crawl recorded	Points
Services	Found	In addition to our skilled plumbing and drain cleaning services, our service technicians can handle HVAC concerns and repairs to keep your home as cool as Orange County requires. On drainrightservices.com/	4 / 4
Business hours	Found	Call877-962-4545orcontact usto schedule service. We cover the full range of residential and commercial plumbing in Torrance, including leak detection, drain and sewer cleaning, water heater installation and repair, pipe repiping, and fixture replacement. Emergency service is available 24 hours a day and most scheduled calls are handled same-day. On drainrightservices.com/torrance	4 / 4
Service areas	Found	Drain Right Services proudly offers complete plumbing and drain system cleaning services to Gardena, CA; Torrance, CA; and the rest of Orange County. On drainrightservices.com/	4 / 4
Emergency cover explained	Found	Emergency service is available 24 hours a day and most scheduled calls are handled same-day. On drainrightservices.com/torrance	4 / 4
Financing	Found	Synchrony financing is available for larger installations and replacements. On drainrightservices.com/torrance	3 / 3
Warranty	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Pricing	Found	And we can get many jobs done for as low as $45. On drainrightservices.com/	3 / 3

Trust signals 11 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	our licensed (Lic# 852708) plumbers On drainrightservices.com/services	6 / 6
Reviews shown	Found	I called the office and talked to some one immediately and scheduled me for a drain service. On drainrightservices.com/testimonials	5 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

How this site compares

Drain Right Services measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. California does not yet have enough audited plumbers for a state comparison, so these figures are national.

5thof 75 compared plumbers by score

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10