H2Flo Plumbing and Sewer LLC
161 Ontario Street, Frankfort, IL 60423h2floplumbing.net · Crawled 11 August 2026 · 15 pages checked
Better than 69%of 75 plumbers audited between 11 August and 13 October 2026
57/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of h2floplumbing.net on 11 August 2026, reading 15 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 23 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address, SMS or text. Not found: Live chat. |
| Booking | 15 / 25 | 8 | Found: Online booking, Estimate request, Fields required. Not determined: Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 16 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained. Not found: Financing, Warranty, Pricing. |
| Trust signals | 3 / 25 | 11 | Found: Guarantees. Not found: Licence details, Reviews shown, Team page, Project gallery, Certifications. |
| Total | 57 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(708) 966-2239 |
| Request an estimate | Yes |
Request a Free Estimate |
| Book an appointment online | Yes |
Request a Service |
| Send a text message | Yes |
Text Us:708-722-7980 |
| Find business hours | Yes |
Mon,Tue,Wed,Thu,Fri,Sat,Sun 00:00–24:00
|
| Find the service area | Yes |
Serving New Lenox, Homer Glen, Orland Park, Tinley Park, Bolingbrook, Joliet, Plainfield, and Naperville. |
| Find warranty information | No |
The crawl did not detect it on the 15 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 15 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 23 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (708) 966-2239 |
5 / 5 |
| Click to call | Found | (708) 966-2239 |
5 / 5 |
| Contact form | Found | Contact H2Flo Plumbing and Sewer LLC Expert Plumbing Services in Frankfort, IL |
4 / 4 |
| Emergency contact visible | Found | Emergency plumbing rates vary depending on time of call, scope of repair, and parts required. After-hours and weekend calls typically carry a dispatch fee on top of the repair cost, which is standard across the South Suburbs market. H2Flo provides upfront estimates before work begins with no billing surprises. Senior and veteran discounts may apply, and a current 10% off summer promotion may reduce costs on qualifying services. Call(708) 966-2239for adirect rate quote. |
4 / 4 |
| Public email address | Found | h2flo.plumbing911@gmail.com |
3 / 3 |
| SMS or text | Found | Text Us:708-722-7980 |
2 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
Booking 15 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Found | Request a Service |
7 / 7 |
| Estimate request | Found | Request a Free Estimate |
6 / 6 |
| Real time slots shown | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 5 |
| Confirmation shown | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 3 |
| Fields required | Found | Contact H2Flo Plumbing and Sewer LLC Expert Plumbing Services in Frankfort, IL |
2 / 2 |
| Mobile booking flow | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 2 |
Information 16 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found |
Emergency Plumber
|
4 / 4 |
| Business hours | Found |
Mon,Tue,Wed,Thu,Fri,Sat,Sun 00:00–24:00
|
4 / 4 |
| Service areas | Found | Serving New Lenox, Homer Glen, Orland Park, Tinley Park, Bolingbrook, Joliet, Plainfield, and Naperville. |
4 / 4 |
| Emergency cover explained | Found | Yes -- we offer 24/7 emergency plumbing services throughout Frankfort, IL, and the surrounding South Suburbs. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
Trust signals 3 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 6 |
| Reviews shown | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 5 |
| Team page | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Guarantees | Found | If you're not happy, we'll make it right. |
3 / 3 |
How this site compares
H2Flo Plumbing and Sewer LLC measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Illinois does not yet have enough audited plumbers for a state comparison, so these figures are national.
69%of compared plumbers score lower than 57
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10