H&H Plumbing Contractors inc customer access audit

Where this audit comes from

An automated crawl of hhplumb.com on 8 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	21 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat.
Booking	15 / 25	8	Found: Online booking, Estimate request, Fields required. Not determined: Real time slots shown, Confirmation shown, Mobile booking flow.
Information	19 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained, Warranty. Not found: Financing, Pricing.
Trust signals	25 / 25	11	Found: Licence details, Reviews shown, Team page, Project gallery, Certifications, Guarantees.
Total	80 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(321) 255-7397 On hhplumb.com/
Request an estimate	Yes	Free Estimates On hhplumb.com/
Book an appointment online	Yes	Book Your Appointment On hhplumb.com/contact-plumbing-contractor-melbourne
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	Yes. We serve both residential and commercial properties in Brevard and Indian River Counties. Call to describe the problem and we will schedule service around your business needs. Call(321) 255-7397,request a free estimate, orbook an appointment online. Office hours are Monday to Friday, 8:00 am to 4:00 pm, with 24-hour emergency service available. On hhplumb.com/drain-cleaning-brevard-county-fl
Find the service area	Yes	We serve all of Brevard County and Indian River County, including Melbourne, Palm Bay, Cocoa, Merritt Island, Titusville, Rockledge, Satellite Beach, Vero Beach, Sebastian, and surrounding communities. On hhplumb.com/
Find warranty information	Yes	Every New Water Heater Installation Comes with a 1-Year Warranty On hhplumb.com/water-heaters-repair-installation
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 21 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(321) 255-7397 On hhplumb.com/	5 / 5
Click to call	Found	(321) 255-7397 On hhplumb.com/	5 / 5
Contact form	Found	Contact H&H Plumbing Contractors in all of Brevard and Indian River Counties, FL On hhplumb.com/contact-plumbing-contractor-melbourne	4 / 4
Emergency contact visible	Found	Yes, H&H Plumbing Contractors is available 24/7 for urgent issues like burst pipes, sewer backups, and water heater failures. Call (321) 255-7397any time, day or night. On hhplumb.com/	4 / 4
Public email address	Found	billtheplumber321@gmail.com On hhplumb.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 15 / 25

Check	Result	What the crawl recorded	Points
Online booking	Found	Book Your Appointment On hhplumb.com/contact-plumbing-contractor-melbourne	7 / 7
Estimate request	Found	Free Estimates On hhplumb.com/	6 / 6
Real time slots shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 5
Confirmation shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 3
Fields required	Found	Contact H&H Plumbing Contractors in all of Brevard and Indian River Counties, FL On hhplumb.com/contact-plumbing-contractor-melbourne	2 / 2
Mobile booking flow	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 2

Information 19 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Our repiping services restore your water lines quickly and efficiently. On hhplumb.com/	4 / 4
Business hours	Found	Yes. We serve both residential and commercial properties in Brevard and Indian River Counties. Call to describe the problem and we will schedule service around your business needs. Call(321) 255-7397,request a free estimate, orbook an appointment online. Office hours are Monday to Friday, 8:00 am to 4:00 pm, with 24-hour emergency service available. On hhplumb.com/drain-cleaning-brevard-county-fl	4 / 4
Service areas	Found	We serve all of Brevard County and Indian River County, including Melbourne, Palm Bay, Cocoa, Merritt Island, Titusville, Rockledge, Satellite Beach, Vero Beach, Sebastian, and surrounding communities. On hhplumb.com/	4 / 4
Emergency cover explained	Found	Yes, H&H Plumbing Contractors is available 24/7 for urgent issues like burst pipes, sewer backups, and water heater failures. On hhplumb.com/	4 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Found	Every New Water Heater Installation Comes with a 1-Year Warranty On hhplumb.com/water-heaters-repair-installation	3 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 25 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	Yes. H&H Plumbing Contractors, Inc. is a licensed and insured plumbing contractor in Florida, holding license #CFC057565. On hhplumb.com/	6 / 6
Reviews shown	Found	Mark Robertson was great. He replaced our cracked faucet today. Very pleasant to work with. Fast and efficient. On hhplumb.com/	5 / 5
Team page	Found	Our plumbers, including Steve, Kimball, and Frank, are known for dependable work and a positive attitude On hhplumb.com/meet-the-team	4 / 4
Project gallery	Found	Our Plumbing Project Gallery in all of Brevard and Indian River Counties, FL On hhplumb.com/plumbing-repair-installation-gallery	4 / 4
Certifications	Found	Certifications: Home Advisor Repeated across the site, including on hhplumb.com/	3 / 3
Guarantees	Found	100% Satisfaction Guarantee On hhplumb.com/	3 / 3

How this site compares

H&H Plumbing Contractors inc measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Florida does not yet have enough audited plumbers for a state comparison, so these figures are national.

1stof 75 compared plumbers by score

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10