Jim Dhamer Plumbing Service customer access audit

Where this audit comes from

An automated crawl of dhamerplumbing.com on 6 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	18 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat.
Booking	2 / 25	8	Found: Fields required. Not found: Online booking, Estimate request, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	16 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained. Not found: Financing, Warranty, Pricing.
Trust signals	0 / 25	11	Not found: Licence details, Reviews shown, Team page, Certifications, Guarantees. Not determined: Project gallery.
Total	36 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	630-964-2222 On dhamerplumbing.com/pumps
Request an estimate	No	The crawl did not detect it on the 20 pages checked.
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	Business Hours Monday - Friday: 7:30 a.m. - 3:30 p.m. On dhamerplumbing.com/pumps
Find the service area	Yes	Well send a qualified plumber to your location in Itasca, IL as soon as possible. On dhamerplumbing.com/itasca-il
Find warranty information	No	The crawl did not detect it on the 20 pages checked.
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 18 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	630-964-2222 On dhamerplumbing.com/pumps	5 / 5
Click to call	Found	630-964-2222 On dhamerplumbing.com/pumps	5 / 5
Contact form	Found	Contact Info On dhamerplumbing.com/pumps	4 / 4
Emergency contact visible	Found	Get in touch with us at630-964-2222to request one of our plumbing services. After you call, well send one of our plumbing contractors to your property to examine the affected area and make the necessary repairs. We even offer emergency service, should you need it. On dhamerplumbing.com/batavia-il	4 / 4
Public email address	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 2 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Contact Info On dhamerplumbing.com/pumps	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 16 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Our comprehensive services also include sewer & water piping, gas piping, power rodding, and remodeling. On dhamerplumbing.com/emergency-plumbing-service	4 / 4
Business hours	Found	Business Hours Monday - Friday: 7:30 a.m. - 3:30 p.m. On dhamerplumbing.com/pumps	4 / 4
Service areas	Found	Well send a qualified plumber to your location in Itasca, IL as soon as possible. On dhamerplumbing.com/itasca-il	4 / 4
Emergency cover explained	Found	If you have a problem at night or on a Sunday, please follow the directions under Emergency Shutdown on this page and leave a message on our answering machine. We will call you early the following morning to schedule a service call. On dhamerplumbing.com/contact-us	4 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 0 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

How this site compares

Jim Dhamer Plumbing Service measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Illinois does not yet have enough audited plumbers for a state comparison, so these figures are national.

8%of compared plumbers score lower than 36

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10