John Peters Plumbing and Heating customer access audit

Where this audit comes from

An automated crawl of johnpetersplumbing.com on 8 October 2026, reading 18 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	18 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: SMS or text, Live chat. Not determined: Public email address.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	12 / 25	16	Found: Services, Service areas, Emergency cover explained. Not found: Business hours, Financing, Warranty, Pricing.
Trust signals	15 / 25	11	Found: Licence details, Reviews shown, Team page. Not found: Certifications, Guarantees. Not determined: Project gallery.
Total	53 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(740) 385-6385 On johnpetersplumbing.com/
Request an estimate	Yes	Reach us at(740) 385-6385for an estimate! On johnpetersplumbing.com/gas-water-lines
Book an appointment online	No	The crawl did not detect it on the 18 pages checked.
Send a text message	No	The crawl did not detect it on the 18 pages checked.
Find business hours	No	The crawl did not detect it on the 18 pages checked.
Find the service area	Yes	We proudly serve customers throughout Logan, Ohio, and all of Hocking County and surrounding areas. On johnpetersplumbing.com/
Find warranty information	No	The crawl did not detect it on the 18 pages checked.
Find financing options	No	The crawl did not detect it on the 18 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 18 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(740) 385-6385 On johnpetersplumbing.com/	5 / 5
Click to call	Found	(740) 385-6385 On johnpetersplumbing.com/	5 / 5
Contact form	Found	CONTACT US On johnpetersplumbing.com/contact	4 / 4
Emergency contact visible	Found	As an emergency commercial plumber serving businesses throughout Fairfield County, John Peters Plumbing and Heating provides 24-hour service, licensed technicians, and direct-dispatch trucks. FindJohn Peters Plumbing and Heatingon Google Maps for directions and reviews. Call(740) 385-6385now, and a real person will answer. On johnpetersplumbing.com/emergency-commercial-plumber-lancaster-oh	4 / 4
Public email address	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 18 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 18 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 18 pages checked.	0 / 7
Estimate request	Found	Reach us at(740) 385-6385for an estimate! On johnpetersplumbing.com/gas-water-lines	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 18 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 18 pages checked.	0 / 3
Fields required	Found	CONTACT US On johnpetersplumbing.com/contact	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 18 pages checked.	0 / 2

Information 12 / 25

Check	Result	What the crawl recorded	Points
Services	Found	We offer comprehensive residential plumber services in Nelsonville, OH, including leak detection, pipe repairs, fixture installations, and water heater maintenance. On johnpetersplumbing.com/	4 / 4
Business hours	Not found	The crawl did not detect it on the 18 pages checked.	0 / 4
Service areas	Found	We proudly serve customers throughout Logan, Ohio, and all of Hocking County and surrounding areas. On johnpetersplumbing.com/	4 / 4
Emergency cover explained	Found	24-hour emergency service for all residential customers and commercial businesses. On johnpetersplumbing.com/	4 / 4
Financing	Not found	The crawl did not detect it on the 18 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 18 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 18 pages checked.	0 / 3

Trust signals 15 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	State License Number 33343 On johnpetersplumbing.com/	6 / 6
Reviews shown	Found	These guys are top-notch! We have a rental home that was unoccupied for a bit and a water pipe blew, flooding and destroying most of the house. On johnpetersplumbing.com/	5 / 5
Team page	Found	Johnny J. Peters, Owner On johnpetersplumbing.com/	4 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Not found	The crawl did not detect it on the 18 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 18 pages checked.	0 / 3

How this site compares

John Peters Plumbing and Heating measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Ohio does not yet have enough audited plumbers for a state comparison, so these figures are national.

50%of compared plumbers score lower than 53

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10