JP Plumbing LLC
Phoenix, Arizona · jpplumbingaz.com · Crawled 2 October 2026 · 20 pages checked
Better than 85%of 75 plumbers audited between 11 August and 13 October 2026
61.5/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of jpplumbingaz.com on 2 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 21 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not determined: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 18.5 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained, Financing. Partly: Warranty. Not found: Pricing. |
| Trust signals | 14 / 25 | 11 | Found: Licence details, Reviews shown, Guarantees. Not found: Team page, Project gallery, Certifications. |
| Total | 61.5 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
602-299-8622 |
| Request an estimate | Yes |
Get a Quote |
| Book an appointment online | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Mon Closed; Tue Closed; Wed Closed; Thu Closed; Fri Closed; Sat Closed; Sun Closed
|
| Find the service area | Yes |
Serving the Surprise, AZ area |
| Find warranty information | Partly |
Yes, we stand behind our work and offer warranties on both parts and labor for the plumbing services we provide. |
| Find financing options | Yes |
JP Plumbing offers affordable services with no money down and no upfront payments, ensuring trust and transparency. |
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 21 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 602-299-8622 |
5 / 5 |
| Click to call | Found | 602-299-8622 |
5 / 5 |
| Contact form | Found | Phone |
4 / 4 |
| Emergency contact visible | Found | Emergency Services 24/7 |
4 / 4 |
| Public email address | Found | emailprotected |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 7 |
| Estimate request | Found | Get a Quote |
6 / 6 |
| Real time slots shown | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 5 |
| Confirmation shown | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 3 |
| Fields required | Found | Phone |
2 / 2 |
| Mobile booking flow | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 2 |
Information 18.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Fromdrain cleaning,leak detection,water heater repair, and gas line work to whole home inspections, sewer replacements, and emergency plumbing support |
4 / 4 |
| Business hours | Found |
Mon Closed; Tue Closed; Wed Closed; Thu Closed; Fri Closed; Sat Closed; Sun Closed
|
4 / 4 |
| Service areas | Found | Serving the Surprise, AZ area |
2 / 4 |
| Emergency cover explained | Found | We provide 24/7 emergencyplumbing services, and someone is always available to answer the phone to help. |
4 / 4 |
| Financing | Found | JP Plumbing offers affordable services with no money down and no upfront payments, ensuring trust and transparency. |
3 / 3 |
| Warranty | Partly | Yes, we stand behind our work and offer warranties on both parts and labor for the plumbing services we provide. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | JP Plumbing is licensed, bonded, and insured under Arizona ROC 342326. |
6 / 6 |
| Reviews shown | Found | Testimonials |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Guarantees | Found | Customer Satisfaction Guarantee:We are committed to providing exceptional customer service and making sure youre completely satisfied with our work. |
3 / 3 |
How this site compares
JP Plumbing LLC measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Arizona does not yet have enough audited plumbers for a state comparison, so these figures are national.
85%of compared plumbers score lower than 61.5
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10