M. Cary & Daughters Plumbing
1370 Church St, Decatur, GA 30030mcaryanddaughters.com · Crawled 13 October 2026 · 20 pages checked
Better than 12%of 75 plumbers audited between 11 August and 13 October 2026
39/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of mcaryanddaughters.com on 13 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 18 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat. |
| Booking | 2 / 25 | 8 | Found: Fields required. Not found: Online booking, Estimate request, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 19 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained, Pricing. Not found: Financing, Warranty. |
| Trust signals | 0 / 25 | 11 | Not found: Licence details, Reviews shown, Team page, Project gallery, Certifications, Guarantees. |
| Total | 39 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
Call 404-370-0999 |
| Request an estimate | No |
The crawl did not detect it on the 20 pages checked.
|
| Book an appointment online | No |
The directory's check of this website on 21 September 2026 did not detect it.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Mon,Tue,Wed,Thu,Fri 08:00–16:00
|
| Find the service area | Yes |
Serving Tucker and Metro Atlanta, were just a phone call away when you need us. |
| Find warranty information | No |
The crawl did not detect it on the 20 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | Call 404-370-0999 |
5 / 5 |
| Click to call | Found | Call 404-370-0999 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Found | Homeowners should call404-370-0999immediately for burst pipes, sewer backups, or active leaks. |
4 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 2 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The directory's check of this website on 21 September 2026 did not detect it.
|
0 / 7 |
| Estimate request | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Service Request |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 19 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Residential pipe repair and replacement, including older and antique plumbing systems. |
4 / 4 |
| Business hours | Found |
Mon,Tue,Wed,Thu,Fri 08:00–16:00
|
4 / 4 |
| Service areas | Found | Serving Tucker and Metro Atlanta, were just a phone call away when you need us. |
4 / 4 |
| Emergency cover explained | Found | The team typically responds within 24 to 48 hours, with priority given to urgent situations. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Pricing | Found | Residential plumbing in Brookhaven, GA, may typically range from $150 to $500 or more, depending on the repair type and complexity. |
3 / 3 |
Trust signals 0 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Team page | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
How this site compares
M. Cary & Daughters Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Georgia does not yet have enough audited plumbers for a state comparison, so these figures are national.
12%of compared plumbers score lower than 39
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10