McLean Plumbing
Richland, Xenia, OH 45385mcleanplumbing.net · Crawled 26 August 2026 · 6 pages checked
Better than 26%of 75 plumbers audited between 11 August and 13 October 2026
48.5/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of mcleanplumbing.net on 26 August 2026, reading 6 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 21 | Found: Phone number, Click to call, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. Not determined: Contact form. |
| Booking | 6 / 25 | 8 | Found: Estimate request. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Fields required. |
| Information | 11.5 / 25 | 16 | Found: Services, Service areas, Emergency cover explained. Partly: Warranty. Not found: Financing, Pricing. Not determined: Business hours. |
| Trust signals | 14 / 25 | 11 | Found: Licence details, Reviews shown, Guarantees. Not found: Team page, Project gallery, Certifications. |
| Total | 48.5 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(937) 604-0206 |
| Request an estimate | Yes |
Call Us Today For A FREE Quote! |
| Book an appointment online | No |
The crawl did not detect it on the 6 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 6 pages checked.
|
| Find business hours | Not determined |
We could not determine this.
There was no signal either way on the 6 pages checked.
|
| Find the service area | Yes |
We serve Beavercreek, Xenia, and all of Greene County |
| Find warranty information | Partly |
Every pipe repair we complete is backed by a workmanship warranty. |
| Find financing options | No |
The crawl did not detect it on the 6 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (937) 604-0206 |
5 / 5 |
| Click to call | Found | 937-604-0206 |
5 / 5 |
| Contact form | Not determined |
We could not determine this.
There was no signal either way on the 6 pages checked.
|
0 / 4 |
| Emergency contact visible | Found | We offer 24/7 emergency response and aim to arrive within the hour for burst pipe calls in Beavercreek and the surrounding Greene County area. Call(937) 604-0206the moment a pipe bursts the faster the water is shut off and the repair begun, the less secondary damage your home sustains. |
4 / 4 |
| Public email address | Found | emailprotected |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 2 |
Booking 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 7 |
| Estimate request | Found | Call Us Today For A FREE Quote! |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
| Fields required | Not determined |
We could not determine this.
There was no signal either way on the 6 pages checked.
|
0 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 2 |
Information 11.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Leak detection and water line repair. |
4 / 4 |
| Business hours | Not determined |
We could not determine this.
There was no signal either way on the 6 pages checked.
|
0 / 4 |
| Service areas | Found | We serve Beavercreek, Xenia, and all of Greene County |
2 / 4 |
| Emergency cover explained | Found | We offer 24/7 emergency response and aim to arrive within the hour for burst pipe calls in Beavercreek and the surrounding Greene County area. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
| Warranty | Partly | Every pipe repair we complete is backed by a workmanship warranty. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
Trust signals 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Yes. Our technicians are licensed under Ohio plumbing codes and meet all state requirements enforced through the Ohio Construction Industry Licensing Board (OCILB). |
6 / 6 |
| Reviews shown | Found | Great. Professional, friendly, reasonably priced, and showed up within twenty-four hours. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
| Guarantees | Found | If the issue recurs, we return to make it right at no additional charge. |
3 / 3 |
How this site compares
McLean Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Ohio does not yet have enough audited plumbers for a state comparison, so these figures are national.
26%of compared plumbers score lower than 48.5
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10