Mile High Drain
1835 W. Union Ave, #10 & #11, Englewood, CO 80110milehighdrain.com · Crawled 6 October 2026 · 10 pages checked
Better than 8%of 75 plumbers audited between 11 August and 13 October 2026
36/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of milehighdrain.com on 6 October 2026, reading 10 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 21 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 6 / 25 | 16 | Found: Services, Service areas. Not found: Emergency cover explained, Financing, Warranty, Pricing. Not determined: Business hours. |
| Trust signals | 5 / 25 | 11 | Found: Reviews shown. Not found: Licence details, Team page, Certifications, Guarantees. Not determined: Project gallery. |
| Total | 36 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
402-326-9939 |
| Request an estimate | Yes |
Request a Free Estimate |
| Book an appointment online | No |
The crawl did not detect it on the 10 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 10 pages checked.
|
| Find business hours | Not determined |
We could not determine this.
Evidence was seen, but it could not be verified against the page text.
|
| Find the service area | Yes |
proudly serving Lincoln, Nebraska, and the surrounding communities |
| Find warranty information | No |
The crawl did not detect it on the 10 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 10 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 402-326-9939 |
5 / 5 |
| Click to call | Found | 402-326-9939 |
5 / 5 |
| Contact form | Found | Contact Herrera Concrete Today |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 4 |
| Public email address | Found | herreraconcrete2013@gmail.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 7 |
| Estimate request | Found | Request a Free Estimate |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Herrera Concrete Today |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 2 |
Information 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | we specialize in delivering top-quality concrete driveways, patios, decorative concrete, and commercial concrete services |
4 / 4 |
| Business hours | Not determined |
We could not determine this.
Evidence was seen, but it could not be verified against the page text.
|
0 / 4 |
| Service areas | Found | proudly serving Lincoln, Nebraska, and the surrounding communities |
2 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 3 |
Trust signals 5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 6 |
| Reviews shown | Found | I would hire Herrera Concrete again in a heartbeat. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 10 pages checked.
|
0 / 3 |
How this site compares
Mile High Drain measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Colorado does not yet have enough audited plumbers for a state comparison, so these figures are national.
8%of compared plumbers score lower than 36
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10