Plumb Doctor customer access audit

Where this audit comes from

An automated crawl of plumbdoctorga.com on 6 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	21 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not determined: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	18 / 25	16	Found: Services, Service areas, Emergency cover explained, Financing, Pricing. Not found: Business hours, Warranty.
Trust signals	7 / 25	11	Found: Team page, Guarantees. Not found: Licence details, Reviews shown, Project gallery, Certifications.
Total	54 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(770) 912-8922 On plumbdoctorga.com/coupons
Request an estimate	Yes	to schedule your service or request a free estimate. Let us show you why were the most trusted plumber in Canton, GA. On plumbdoctorga.com/canton--ga
Book an appointment online	Not determined	We could not determine this. It cannot be assessed from what the crawl records.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	No	The crawl did not detect it on the 20 pages checked.
Find the service area	Yes	Marietta, GA Stated by the business Recorded by the directory on 12 September 2026, from plumbdoctorga.com/.
Find warranty information	No	The crawl did not detect it on the 20 pages checked.
Find financing options	Yes	Greensky is a financing company specifically designed for home improvement projects. It offers fast funding and incredibly low interest rates that we are proud to offer to our clients. On plumbdoctorga.com/financing

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 21 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(770) 912-8922 On plumbdoctorga.com/coupons	5 / 5
Click to call	Found	(770) 912-8922 On plumbdoctorga.com/coupons	5 / 5
Contact form	Found	Contact the Leading Plumbing Company in Marietta, GA On plumbdoctorga.com/contact-us	4 / 4
Emergency contact visible	Found	Feel free to give us a call at(770) 912-8922if you are having an emergency or if you simply wish to know more. On plumbdoctorga.com/marietta-water-heaters	4 / 4
Public email address	Found	Info@plumbdoctorga.com On plumbdoctorga.com/coupons	3 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 7
Estimate request	Found	to schedule your service or request a free estimate. Let us show you why were the most trusted plumber in Canton, GA. On plumbdoctorga.com/canton--ga	6 / 6
Real time slots shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 5
Confirmation shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 3
Fields required	Found	Contact the Leading Plumbing Company in Marietta, GA On plumbdoctorga.com/contact-us	2 / 2
Mobile booking flow	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 2

Information 18 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Drain cleaning & clog removal On plumbdoctorga.com/canton--ga	4 / 4
Business hours	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Service areas	Found	Marietta, GA Stated by the business Recorded by the directory on 12 September 2026, from plumbdoctorga.com/.	4 / 4
Emergency cover explained	Found	Thats why the team here at Plumb Doctor is happy to offer 24/7 emergency services to homeowners across Georgia. On plumbdoctorga.com/areas-we-serve	4 / 4
Financing	Found	Greensky is a financing company specifically designed for home improvement projects. It offers fast funding and incredibly low interest rates that we are proud to offer to our clients. On plumbdoctorga.com/financing	3 / 3
Warranty	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Pricing	Found	Low $49 Service Charge Repeated across the site, including on plumbdoctorga.com/coupons	3 / 3

Trust signals 7 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Team page	Found	Brandon F.OwnerButton On plumbdoctorga.com/about-us	4 / 4
Project gallery	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Found	Exceptional customer service with satisfaction guaranteed On plumbdoctorga.com/woodstock--ga	3 / 3

How this site compares

Plumb Doctor measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Georgia does not yet have enough audited plumbers for a state comparison, so these figures are national.

57%of compared plumbers score lower than 54

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10