Plumb Pros Inc customer access audit

Where this audit comes from

An automated crawl of plumbprosinc.com on 8 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	18 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat.
Booking	6 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	16.5 / 25	16	Found: Services, Service areas, Emergency cover explained, Financing. Partly: Warranty. Not found: Pricing. Not determined: Business hours.
Trust signals	11 / 25	11	Found: Licence details, Reviews shown. Not found: Team page, Project gallery, Certifications, Guarantees.
Total	51.5 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	303-430-1911 On plumbprosinc.com/review/
Request an estimate	Yes	Free Estimate On plumbprosinc.com/specials/
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.
Find the service area	Yes	Arvada, CO Aurora, CO Boulder, CO Brighton, CO Broomfield, CO Castle Rock, CO Centennial, CO Colorado Springs, CO Denver, CO Golden, CO Lakewood, CO Littleton, CO Northglenn, CO Thornton, CO Westminster, CO Wheat Ridge, CO On plumbprosinc.com/service-area/
Find warranty information	Partly	We back our repair work with a warranty at Plumb Pros Inc. On plumbprosinc.com/commercial/ Partly met: 1.5 of 3 points.
Find financing options	Yes	Expand your purchasing power with Promotional Financing through Synchrony. On plumbprosinc.com/financing/

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 18 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	303-430-1911 On plumbprosinc.com/review/	5 / 5
Click to call	Found	303-430-1911 On plumbprosinc.com/review/	5 / 5
Contact form	Found	Contact Us On plumbprosinc.com/review/	4 / 4
Emergency contact visible	Found	303-430-1911 CALL ANYTIME Repeated across the site, including on plumbprosinc.com/review/	4 / 4
Public email address	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 6 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Found	Free Estimate On plumbprosinc.com/specials/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Request Service On plumbprosinc.com/review/	0 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 16.5 / 25

Check	Result	What the crawl recorded	Points
Services	Found	You can count on us forleak detection,hydro jetting,sewer repair, and other services. On plumbprosinc.com/plumbing-services/garbage-disposals/	4 / 4
Business hours	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.	0 / 4
Service areas	Found	Arvada, CO Aurora, CO Boulder, CO Brighton, CO Broomfield, CO Castle Rock, CO Centennial, CO Colorado Springs, CO Denver, CO Golden, CO Lakewood, CO Littleton, CO Northglenn, CO Thornton, CO Westminster, CO Wheat Ridge, CO On plumbprosinc.com/service-area/	4 / 4
Emergency cover explained	Found	Plumb Pros Inc. offers our customers 24/7 emergency repair services to be there when you need us. On plumbprosinc.com/plumbing-services/garbage-disposals/	4 / 4
Financing	Found	Expand your purchasing power with Promotional Financing through Synchrony. On plumbprosinc.com/financing/	3 / 3
Warranty	Partly	We back our repair work with a warranty at Plumb Pros Inc. On plumbprosinc.com/commercial/ Partly met: 1.5 of 3 points.	1.5 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 11 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	Plumbers License (MP188066) Repeated across the site, including on plumbprosinc.com/review/	6 / 6
Reviews shown	Found	4.79/5 -19 reviews On plumbprosinc.com/review/	5 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

How this site compares

Plumb Pros Inc measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Colorado does not yet have enough audited plumbers for a state comparison, so these figures are national.

44%of compared plumbers score lower than 51.5

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10