Rene's Plumbing Repair
3620 Williams Ave, La Verne, CA 91750renesplumbing1.com · Crawled 13 October 2026 · 15 pages checked
Better than 46%of 75 plumbers audited between 11 August and 13 October 2026
52/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of renesplumbing1.com on 13 October 2026, reading 15 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 14 / 25 | 21 | Found: Phone number, Click to call, Contact form. Not found: Emergency contact visible, Public email address, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 12 / 25 | 16 | Found: Services, Business hours, Service areas. Not found: Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 18 / 25 | 11 | Found: Licence details, Reviews shown, Team page, Guarantees. Not found: Certifications. Not determined: Project gallery. |
| Total | 52 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(909) 593-1175 |
| Request an estimate | Yes |
Free Estimates |
| Book an appointment online | No |
The crawl did not detect it on the 15 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 15 pages checked.
|
| Find business hours | Yes |
Address: 3620 N. William Avenue La Verne, California 91750 United States Business Hours: Mon - Sun: 7:30 am 7:30 pm |
| Find the service area | Yes |
LaVerne, CA |
| Find warranty information | No |
The crawl did not detect it on the 15 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 15 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (909) 593-1175 |
5 / 5 |
| Click to call | Found | (909) 593-1175 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 7 |
| Estimate request | Found | Free Estimates |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Fields required | Found | Request afree quote, get information, or ask for our Free professional advice |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
Information 12 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Water Heater & Tankless Heater Repair & Install |
4 / 4 |
| Business hours | Found | Address: 3620 N. William Avenue La Verne, California 91750 United States Business Hours: Mon - Sun: 7:30 am 7:30 pm |
4 / 4 |
| Service areas | Found | LaVerne, CA |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
Trust signals 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | The business is state-licensed (CSLB #454443) |
6 / 6 |
| Reviews shown | Found | The best!! They installed a new water heater and cleared out the junk from the pipes. |
5 / 5 |
| Team page | Found | was founded by Louis Rene Boykins in 1984. |
4 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Guarantees | Found | If you are ever unsatisfied, we promise to make it right! |
3 / 3 |
How this site compares
Rene's Plumbing Repair measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. California does not yet have enough audited plumbers for a state comparison, so these figures are national.
46%of compared plumbers score lower than 52
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10