RickyJay Plumbing
114 Davis Rd., Augusta, GA 30907rickyjayplumbing.com · Crawled 26 September 2026 · 14 pages checked
Better than 28%of 75 plumbers audited between 11 August and 13 October 2026
49/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of rickyjayplumbing.com on 26 September 2026, reading 14 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 18 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: SMS or text, Live chat. Not determined: Public email address. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 14 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained. Not found: Financing, Warranty, Pricing. |
| Trust signals | 9 / 25 | 11 | Found: Reviews shown, Team page. Not found: Licence details, Project gallery, Certifications, Guarantees. |
| Total | 49 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
706-399-5361 |
| Request an estimate | Yes |
Get a Free Estimate From Your Augusta Commercial Plumbing Contractor Today |
| Book an appointment online | No |
The crawl did not detect it on the 14 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 14 pages checked.
|
| Find business hours | Yes |
Business Hours Service Available 24 Hours a Day |
| Find the service area | Yes |
RickyJay Plumbing provides professional plumbing services to homeowners and businesses across Evans and surrounding Columbia County communities. |
| Find warranty information | No |
The crawl did not detect it on the 14 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 14 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 706-399-5361 |
5 / 5 |
| Click to call | Found | 706-399-5361 |
5 / 5 |
| Contact form | Found | Contact Us Today for Plumbing Services in Georgia, South Carolina, and the Central Savannah River Area (CSRA) |
4 / 4 |
| Emergency contact visible | Found | Plumbing problems dont wait, and you shouldnt either. RickyJay Plumbing is ready with a trusted 24/7 emergency plumber in Augusta, GA, to protect your home at any hour. Our team responds fast and works with care to stop damage before it spreads. If you need immediate help, call706-399-5361or request service online. |
4 / 4 |
| Public email address | Not determined |
We could not determine this.
There was no signal either way on the 14 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 7 |
| Estimate request | Found | Get a Free Estimate From Your Augusta Commercial Plumbing Contractor Today |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Us Today for Plumbing Services in Georgia, South Carolina, and the Central Savannah River Area (CSRA) |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
Information 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Our services include plumbing repairs, water heater installation and repair, drain cleaning, leak detection, backflow testing and prevention, sewer repair, gas line installation, fixture installation, repiping, and emergency plumbing services. |
4 / 4 |
| Business hours | Found | Business Hours Service Available 24 Hours a Day |
4 / 4 |
| Service areas | Found | RickyJay Plumbing provides professional plumbing services to homeowners and businesses across Evans and surrounding Columbia County communities. |
2 / 4 |
| Emergency cover explained | Found | Thats why RickyJay Plumbing offers emergency plumbing services outside of our regular business hours and is always available. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
Trust signals 9 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 6 |
| Reviews shown | Found | This is my third time using Ricky Jay Plumbing and each time the service has been exceptional! |
5 / 5 |
| Team page | Found | Ricky Jay and his wife, Mary Louise Jay, founded RickyJay Plumbing LLC. |
4 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
How this site compares
RickyJay Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Georgia does not yet have enough audited plumbers for a state comparison, so these figures are national.
28%of compared plumbers score lower than 49
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10