Saving Grace Plumbing customer access audit

Where this audit comes from

An automated crawl of savinggraceplumbing.com on 11 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	23 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address, SMS or text. Not found: Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	17 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained, Financing. Not found: Warranty, Pricing.
Trust signals	13 / 25	11	Found: Licence details, Team page, Guarantees. Not found: Project gallery, Certifications. Not determined: Reviews shown.
Total	61 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	+214 299 9223 On savinggraceplumbing.com/
Request an estimate	Yes	Get a Quote On savinggraceplumbing.com/
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	Yes	Text us: (469) 663-7916 On savinggraceplumbing.com/
Find business hours	Yes	Locally-Owned and OperatedWe are proud to serve our communities with a new standard of plumbing service. Expect the best in quality and service, every time you callSaving Grace Plumbing Inc. 24-Hour Emergency ServiceWe know that plumbing issues can occur at any time, which is why our team is on standby 24 hours a day, 7 days a week. On savinggraceplumbing.com/about/
Find the service area	Yes	throughout Mesquite, TX, and the surrounding Dallas-Fort Worth area. On savinggraceplumbing.com/plumbers-in-mesquite-texas
Find warranty information	No	The crawl did not detect it on the 20 pages checked.
Find financing options	Yes	Flexible financing options through Wisetack for major repairs. On savinggraceplumbing.com/plumbing-services-in-mesquite-tx

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 23 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	+214 299 9223 On savinggraceplumbing.com/	5 / 5
Click to call	Found	+214 299 9223 On savinggraceplumbing.com/	5 / 5
Contact form	Found	Contact Information On savinggraceplumbing.com/	4 / 4
Emergency contact visible	Found	Keep your plumbing system running like new with professional hydro jetting services. Over time, grease, roots, and sludge can restrict water flow and cause costly backups. Saving Grace Plumbing offers expert hydro jetting in Rowlett, TX, and nearby cities/ Were available 24/7 for all plumbing emergencies. Call us today at(214) 299-9223to schedule your service appointment. On savinggraceplumbing.com/services/hydro-jetting/	4 / 4
Public email address	Found	SavingGracePlumbing@gmail.com On savinggraceplumbing.com/	3 / 3
SMS or text	Found	Text us: (469) 663-7916 On savinggraceplumbing.com/	2 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Found	Get a Quote On savinggraceplumbing.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	SCHEDULE A SERVICE On savinggraceplumbing.com/	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 17 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Error 1005 Stated by the business Recorded by the directory on 12 September 2026, from savinggraceplumbing.com/.	2 / 4
Business hours	Found	Locally-Owned and OperatedWe are proud to serve our communities with a new standard of plumbing service. Expect the best in quality and service, every time you callSaving Grace Plumbing Inc. 24-Hour Emergency ServiceWe know that plumbing issues can occur at any time, which is why our team is on standby 24 hours a day, 7 days a week. On savinggraceplumbing.com/about/	4 / 4
Service areas	Found	throughout Mesquite, TX, and the surrounding Dallas-Fort Worth area. On savinggraceplumbing.com/plumbers-in-mesquite-texas	4 / 4
Emergency cover explained	Found	Our licensed technicians are available 24 hours a day to respond to burst pipes, severe leaks, overflowing drains, gas line concerns, and water heater failures, anytime, day or night. On savinggraceplumbing.com/plumbing-services-in-mesquite-tx	4 / 4
Financing	Found	Flexible financing options through Wisetack for major repairs. On savinggraceplumbing.com/plumbing-services-in-mesquite-tx	3 / 3
Warranty	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 13 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	License number:M-41430 TCEQ BP0010943 Repeated across the site, including on savinggraceplumbing.com/	6 / 6
Reviews shown	Not determined	We could not determine this. There was no signal either way on the 20 pages checked.	0 / 5
Team page	Found	CEO - Master Plumber Joshua Brewer On savinggraceplumbing.com/meet-the-team/	4 / 4
Project gallery	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Found	If they are not pleased, which is extremely unlikely, we will make sure to redo our work and deliver satisfactory results. On savinggraceplumbing.com/rockwall-tx	3 / 3

How this site compares

Saving Grace Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Texas does not yet have enough audited plumbers for a state comparison, so these figures are national.

84%of compared plumbers score lower than 61

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10