Southtown Plumbing & Sewer Inc
15553 S 70th Ct, Orland Park, IL 60462southtownplumbinginc.net · Crawled 8 October 2026 · 20 pages checked
Better than 18%of 75 plumbers audited between 11 August and 13 October 2026
43/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of southtownplumbinginc.net on 8 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 18 / 25 | 21 | Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 14 / 25 | 16 | Found: Services, Business hours, Service areas, Emergency cover explained. Not found: Financing, Warranty, Pricing. |
| Trust signals | 3 / 25 | 11 | Found: Guarantees. Not found: Licence details, Reviews shown, Team page, Certifications. Not determined: Project gallery. |
| Total | 43 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(708) 633-7350 |
| Request an estimate | Yes |
Free estimates are typically available. It is always a good idea to confirm when scheduling your appointment. |
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Phone:(708) 633-7350 Business HoursMon - Fri: 07:00am - 07:00pm |
| Find the service area | Yes |
Southtown Plumbing & Sewer Service, Inc. has been serving Orland Park, IL, and the surrounding South Chicagoland suburbs as a trusted local plumber since 1988. |
| Find warranty information | No |
The crawl did not detect it on the 20 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (708) 633-7350 |
5 / 5 |
| Click to call | Found | (708) 633-7350 |
5 / 5 |
| Contact form | Found | Contact Southtown Plumbing & Sewer Service Today |
4 / 4 |
| Emergency contact visible | Found | Yes, we provide 24-hour emergency plumbing services throughout Orland Park , IL, and the surrounding suburbs. Whether its a burst pipe, sewer backup, or a failing water heater, our team responds quickly. You can count on Southtown Plumbing & Sewer Service to protect your home when you need us mostday or night. Call(708) 633-7350anytime. |
4 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Found | Free estimates are typically available. It is always a good idea to confirm when scheduling your appointment. |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Southtown Plumbing & Sewer Service Today |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Services include drain cleaning, sewer line repair, water heater service, sump and ejector pumps, and general residential and commercial repairs. |
4 / 4 |
| Business hours | Found | Phone:(708) 633-7350 Business HoursMon - Fri: 07:00am - 07:00pm |
4 / 4 |
| Service areas | Found | Southtown Plumbing & Sewer Service, Inc. has been serving Orland Park, IL, and the surrounding South Chicagoland suburbs as a trusted local plumber since 1988. |
2 / 4 |
| Emergency cover explained | Found | Yes. 24/7 emergency service is available for urgent issues like burst pipes or sewer backups. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 3 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Team page | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Guarantees | Found | 100% satisfaction guarantee |
3 / 3 |
How this site compares
Southtown Plumbing & Sewer Inc measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Illinois does not yet have enough audited plumbers for a state comparison, so these figures are national.
18%of compared plumbers score lower than 43
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10