Speake's Plumbing
633 North 5th Street, Garland, TX 75040speakesplumbing.com · Crawled 12 October 2026 · 13 pages checked
Better than 24%of 75 plumbers audited between 11 August and 13 October 2026
46/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of speakesplumbing.com on 12 October 2026, reading 13 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 13 / 25 | 21 | Found: Phone number, Click to call, Public email address. Not found: Contact form, Emergency contact visible, SMS or text, Live chat. |
| Booking | 6 / 25 | 8 | Found: Estimate request. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Fields required. |
| Information | 12 / 25 | 16 | Found: Services, Business hours, Service areas. Not found: Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 15 / 25 | 11 | Found: Licence details, Reviews shown, Team page. Not found: Project gallery, Certifications, Guarantees. |
| Total | 46 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
972-271-9144 |
| Request an estimate | Yes |
Free Estimates by Phone |
| Book an appointment online | No |
The crawl did not detect it on the 13 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 13 pages checked.
|
| Find business hours | Yes |
Blog Speake's Plumbing, Inc.Phone:972-271-9144Fax: (972) 278-6610Address: 633 N 5th St Garland TX 75040Hours of OperationMon-Fri 7:00 AM - 5:00 PM |
| Find the service area | Yes |
allowing the team to respond quickly across Garland, Sachse, Rowlett, and nearby communities. |
| Find warranty information | No |
The crawl did not detect it on the 13 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 13 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 972-271-9144 |
5 / 5 |
| Click to call | Found | 972-271-9144 |
5 / 5 |
| Contact form | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Public email address | Found | 972-271-9144 |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Booking 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 7 |
| Estimate request | Found | Free Estimates by Phone |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Fields required | Not determined |
We could not determine this.
There was no signal either way on the 13 pages checked.
|
0 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Information 12 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Drain cleaning and clog removal. |
4 / 4 |
| Business hours | Found | Blog Speake's Plumbing, Inc.Phone:972-271-9144Fax: (972) 278-6610Address: 633 N 5th St Garland TX 75040Hours of OperationMon-Fri 7:00 AM - 5:00 PM |
4 / 4 |
| Service areas | Found | allowing the team to respond quickly across Garland, Sachse, Rowlett, and nearby communities. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
Trust signals 15 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Master Plumber Lic #16836 |
6 / 6 |
| Reviews shown | Found | This is a great company. We've used them several times and recommend them to everyone who asks us for a plumber. |
5 / 5 |
| Team page | Found | Grant Speake is the Founder/President/Owner and Master Plumber. |
4 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
How this site compares
Speake's Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Texas does not yet have enough audited plumbers for a state comparison, so these figures are national.
24%of compared plumbers score lower than 46
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10