The Drain Team customer access audit

Where this audit comes from

An automated crawl of thedrainteam.com on 8 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	18 / 25	21	Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: SMS or text, Live chat. Not determined: Public email address.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	19 / 25	16	Found: Services, Business hours, Service areas, Emergency cover explained, Warranty. Not found: Financing, Pricing.
Trust signals	9 / 25	11	Found: Licence details, Guarantees. Not found: Team page, Project gallery, Certifications. Not determined: Reviews shown.
Total	54 / 100	52

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	727-573-5400 On thedrainteam.com/project/
Request an estimate	Yes	Free Estimate From 44 Year Tampa Bay Plumbers On thedrainteam.com/project/
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	It is very important to choose a highly qualified plumber for repipe projects. The company needs to stand by their work with a warranty and be available 24 hours a day to handle any service issues that may arise. A larger company that has been established for a longer period of time will be in a much better position to support you. Call The Drain Teamtoday at800-863-1079to set up afree estimateon repiping your home in Tampa, Clearwater, or Pasco County. On thedrainteam.com/repiping/
Find the service area	Yes	The Drain Teamoffers fast, efficient reverse osmosis water filter installation in the Tampa Bay area, serving Clearwater, St. Petersburg as well as Pasco area. On thedrainteam.com/reverse-osmosis-water-filter/
Find warranty information	Yes	We offer a standard 90-day warranty on our work, providing peace of mind and assurance of quality. On thedrainteam.com/sewer-drain-jetting/
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 18 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	727-573-5400 On thedrainteam.com/project/	5 / 5
Click to call	Found	727-573-5400 On thedrainteam.com/project/	5 / 5
Contact form	Found	Address: On thedrainteam.com/services/	4 / 4
Emergency contact visible	Found	ns, were here to handle all your hot water needsfrom routine service to full water heater replacement in Zephyrhills, FL. Plus, we offer free on-site estimates, no service charge just to show up, and 24-hour emergency service for your convenience. Give us a call today at813-689-5864to schedule your service and experience fast, friendly, and affordable help. On thedrainteam.com/water-heater-zephyrhills-fl/	4 / 4
Public email address	Not determined	We could not determine this. There was no signal either way on the 20 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Found	Free Estimate From 44 Year Tampa Bay Plumbers On thedrainteam.com/project/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Address: On thedrainteam.com/services/	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 19 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Commercial Services Drain Jetting Grease Trap Replacement Leak Detection Leak Repair Sewer Repair Sewer Replacement Video Camera Sewer Inspection Repiping Pipe Bursting Fixture Repair & Replacement Emergency Plumbing Repeated across the site, including on thedrainteam.com/project/	4 / 4
Business hours	Found	It is very important to choose a highly qualified plumber for repipe projects. The company needs to stand by their work with a warranty and be available 24 hours a day to handle any service issues that may arise. A larger company that has been established for a longer period of time will be in a much better position to support you. Call The Drain Teamtoday at800-863-1079to set up afree estimateon repiping your home in Tampa, Clearwater, or Pasco County. On thedrainteam.com/repiping/	4 / 4
Service areas	Found	The Drain Teamoffers fast, efficient reverse osmosis water filter installation in the Tampa Bay area, serving Clearwater, St. Petersburg as well as Pasco area. On thedrainteam.com/reverse-osmosis-water-filter/	4 / 4
Emergency cover explained	Found	This is the precise reason The Drain Teamstands ready to show up at your doorstep usually within 60 minutes of your call. On thedrainteam.com/sewer-repair/	4 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Found	We offer a standard 90-day warranty on our work, providing peace of mind and assurance of quality. On thedrainteam.com/sewer-drain-jetting/	3 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 9 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	Florida License#CFC057627 Repeated across the site, including on thedrainteam.com/project/	6 / 6
Reviews shown	Not determined	We could not determine this. There was no signal either way on the 20 pages checked.	0 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Found	Plus, we offer free estimates with competitive pricing and a 100% satisfaction guarantee on all of our services. On thedrainteam.com/fixtures-repair-replacement/	3 / 3

How this site compares

The Drain Team measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Florida does not yet have enough audited plumbers for a state comparison, so these figures are national.

57%of compared plumbers score lower than 54

52median score out of 100

80highest score any compared plumber has reached

Points no audited plumber has earned yet

None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale

Live chat · not found on 74, could not be determined on 1
Real time slots shown · not found on 65, could not be determined on 10
Confirmation shown · not found on 65, could not be determined on 10
Mobile booking flow · not found on 65, could not be determined on 10