Victory Plumbing
8020 Counts Massie Road, Suite B, North Little Rock, AR 72113victory.plumbing · Crawled 8 October 2026 · 20 pages checked
Better than 57%of 75 plumbers audited between 11 August and 13 October 2026
54/ 100 customer access score
0Median 52100
Where this audit comes from
An automated crawl of victory.plumbing on 8 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 21 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 11 / 25 | 16 | Found: Business hours, Service areas, Pricing. Not found: Emergency cover explained, Financing, Warranty. Not determined: Services. |
| Trust signals | 18 / 25 | 11 | Found: Licence details, Reviews shown, Team page, Guarantees. Not found: Certifications. Not determined: Project gallery. |
| Total | 54 / 100 | 52 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(501) 313-9920 |
| Request an estimate | Yes |
Can I get a quote before work begins? |
| Book an appointment online | No |
The directory's check of this website on 23 September 2026 did not detect it.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
8020 Counts Massie Road, Suite BNorth Little Rock, AR 72113 Mon - Fri: 7:30 am - 6 pmSat - Sun: Closed |
| Find the service area | Yes |
We provide plumbing services in Maumelle, Little Rock, North Little Rock, Mayflower, Conway, Sherwood, Jacksonville, Cabot, Lonoke, Scott, Keo, Alexander, Bryant, Bauxite, Benton and beyond. |
| Find warranty information | No |
The crawl did not detect it on the 20 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (501) 313-9920 |
5 / 5 |
| Click to call | Found | (501) 313-9920 |
5 / 5 |
| Contact form | Found | Contact Us Today! |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Public email address | Found | Contact Us |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The directory's check of this website on 23 September 2026 did not detect it.
|
0 / 7 |
| Estimate request | Found | Can I get a quote before work begins? |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Us Today! |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 11 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Not determined |
We could not determine this.
Evidence was seen, but it could not be verified against the page text.
|
0 / 4 |
| Business hours | Found | 8020 Counts Massie Road, Suite BNorth Little Rock, AR 72113 Mon - Fri: 7:30 am - 6 pmSat - Sun: Closed |
4 / 4 |
| Service areas | Found | We provide plumbing services in Maumelle, Little Rock, North Little Rock, Mayflower, Conway, Sherwood, Jacksonville, Cabot, Lonoke, Scott, Keo, Alexander, Bryant, Bauxite, Benton and beyond. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Pricing | Found | $125 Plumbing Inspection & Diagnosis |
3 / 3 |
Trust signals 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | MP Lic #: 6781 |
6 / 6 |
| Reviews shown | Found | 4.9 |
5 / 5 |
| Team page | Found | Today, Travis Victory, owner of Victory Plumbing, carries forward that legacy. |
4 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Guarantees | Found | Backed by a 100% Satisfaction Guarantee. |
3 / 3 |
How this site compares
Victory Plumbing measured against 75 plumbers audited between 11 August and 13 October 2026, each on its latest audit. Arkansas does not yet have enough audited plumbers for a state comparison, so these figures are national.
57%of compared plumbers score lower than 54
52median score out of 100
80highest score any compared plumber has reached
Points no audited plumber has earned yet
None of the 75 compared plumbers has earned a point on these yet. Why they stay on the scale
- Live chat · not found on 74, could not be determined on 1
- Real time slots shown · not found on 65, could not be determined on 10
- Confirmation shown · not found on 65, could not be determined on 10
- Mobile booking flow · not found on 65, could not be determined on 10