Alan Taylor Roofing LLC customer access audit

Where this audit comes from

An automated crawl of alantaylorroofing.com on 9 October 2026, reading 11 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	17 / 25	17	Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	13.5 / 25	15	Found: Services, Business hours, Service areas. Partly: Warranty. Not found: Emergency cover explained, Financing, Pricing.
Trust signals	18 / 25	12	Found: Licence details, Reviews shown, Team page, Certifications. Not found: Guarantees. Not determined: Project gallery.
Total	56.5 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(904) 291-8438 On alantaylorroofing.com/
Request an estimate	Yes	Free Estimates On alantaylorroofing.com/
Book an appointment online	No	The crawl did not detect it on the 11 pages checked.
Send a text message	No	The crawl did not detect it on the 11 pages checked.
Find business hours	Yes	Mon,Tue,Wed,Thu,Fri 09:00–16:30 Stated by the business Recorded by the directory on 12 September 2026, from alantaylorroofing.com/.
Find the service area	Yes	Servingorange park, Middleburg,fleming island, lakeside, green cove springs, saint johns, fruit cove, jacksonville, and surrounding areas. On alantaylorroofing.com/contact-us
Find warranty information	Partly	We stand behind our work with strong workmanship warranties and manufacturer-backed product guarantees. On alantaylorroofing.com/local-home-roofing-services-orange-park-fl Partly met: 1.5 of 3 points.
Find financing options	No	The crawl did not detect it on the 11 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 17 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(904) 291-8438 On alantaylorroofing.com/	5 / 5
Click to call	Found	(904) 291-8438 On alantaylorroofing.com/	5 / 5
Contact form	Found	Contact Alan Taylor Roofing LLC On alantaylorroofing.com/contact-us	4 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 11 pages checked.	0 / 4
Public email address	Found	emailprotected On alantaylorroofing.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 11 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 11 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 11 pages checked.	0 / 7
Estimate request	Found	Free Estimates On alantaylorroofing.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 11 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3
Fields required	Found	Contact Alan Taylor Roofing LLC On alantaylorroofing.com/contact-us	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 11 pages checked.	0 / 2

Information 13.5 / 25

Check	Result	What the crawl recorded	Points
Services	Found	We offer a range ofservices, including roof replacements, repairs, ventilation, skylight installations, inspections, chimney repairs, roof upkeep, and assistance with insurance claims On alantaylorroofing.com/	4 / 4
Business hours	Found	Mon,Tue,Wed,Thu,Fri 09:00–16:30 Stated by the business Recorded by the directory on 12 September 2026, from alantaylorroofing.com/.	4 / 4
Service areas	Found	Servingorange park, Middleburg,fleming island, lakeside, green cove springs, saint johns, fruit cove, jacksonville, and surrounding areas. On alantaylorroofing.com/contact-us	4 / 4
Emergency cover explained	Not found	The crawl did not detect it on the 11 pages checked.	0 / 4
Financing	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3
Warranty	Partly	We stand behind our work with strong workmanship warranties and manufacturer-backed product guarantees. On alantaylorroofing.com/local-home-roofing-services-orange-park-fl Partly met: 1.5 of 3 points.	1.5 / 3
Pricing	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3

Trust signals 18 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	The company holds roofing contractor license CCC057384 and has served Northeast Florida since 1956. On alantaylorroofing.com/commercial-roofers-orange-park-fl	6 / 6
Reviews shown	Found	Alan Taylor roofing has been cost-effective, on time, and provides quality work. I have had them to my home on 4 different occasions for different roofing issues. On alantaylorroofing.com/	5 / 5
Team page	Found	Alan Taylor and his son, Mitchell, continue the roofing company with the same values and ethics that Horace Taylor started years ago. On alantaylorroofing.com/expert-roofing-services	4 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Found	Proud members of the Florida Roofing & Sheet Metal Contractors Association (FRSA) On alantaylorroofing.com/	3 / 3
Guarantees	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3

How this site compares

Alan Taylor Roofing LLC measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Florida does not yet have enough audited roofers for a state comparison, so these figures are national.

72%of compared roofers score lower than 56.5

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4