Alpha Roofing Services customer access audit

Where this audit comes from

An automated crawl of alpharoofingusa.com on 6 October 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	21 / 25	17	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	19 / 25	15	Found: Services, Business hours, Service areas, Emergency cover explained, Warranty. Not found: Financing, Pricing.
Trust signals	15 / 25	12	Found: Reviews shown, Project gallery, Certifications, Guarantees. Not found: Licence details, Team page.
Total	63 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	912-289-4937 On alpharoofingusa.com/faq
Request an estimate	Yes	Get a FREE Estimate Today! On alpharoofingusa.com/faq
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	Mon 08:00–17:00; Tue 08:00–17:00; Wed 08:00–17:00; Thu 08:00–17:00; Fri 08:00–17:00; Sat 08:00–17:00 Stated by the business Recorded by the directory on 12 September 2026, from alpharoofingusa.com/.
Find the service area	Yes	From Small Leaks And Repairs to Inspection and Total Replacement, Alpha Roofing Services Has a Variety of Roofing Services For Residential Customers In The Savannah, GA, Brunswick, GA, Hilton Head Island, SC and Charleston, SC Areas. On alpharoofingusa.com/residential-roofing
Find warranty information	Yes	As a licensed, bonded, and insured commercial roofing contractor in Savannah, GA, we handle everything from routine inspections and preventive maintenance to full commercial roof replacement, backed by a 10-year workmanship warranty. On alpharoofingusa.com/savannah-GA
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 21 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	912-289-4937 On alpharoofingusa.com/faq	5 / 5
Click to call	Found	912-289-4937 On alpharoofingusa.com/faq	5 / 5
Contact form	Found	Contact Us On alpharoofingusa.com/call-roofer	4 / 4
Emergency contact visible	Found	Yes, Alpha Roofing Services provides 24/7 emergency roofing service throughout Savannah and the surrounding area. When a storm tears open a membrane or a sudden leak threatens your inventory, our crews respond quickly with emergency tarping and temporary waterproofing to stop the damage, then follow up with a full assessment and permanent repair plan. Call912-289-4937any time, day or night. On alpharoofingusa.com/savannah-GA	4 / 4
Public email address	Found	customercare@alpharoofingusa.com On alpharoofingusa.com/faq	3 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Found	Get a FREE Estimate Today! On alpharoofingusa.com/faq	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Contact Us On alpharoofingusa.com/call-roofer	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 19 / 25

Check	Result	What the crawl recorded	Points
Services	Found	From Small Leaks And Repairs to Inspection and Total Replacement, Alpha Roofing Services Has a Variety of Roofing Services For Residential Customers In The Savannah, GA, Brunswick, GA, Hilton Head Island, SC and Charleston, SC Areas. On alpharoofingusa.com/residential-roofing	4 / 4
Business hours	Found	Mon 08:00–17:00; Tue 08:00–17:00; Wed 08:00–17:00; Thu 08:00–17:00; Fri 08:00–17:00; Sat 08:00–17:00 Stated by the business Recorded by the directory on 12 September 2026, from alpharoofingusa.com/.	4 / 4
Service areas	Found	From Small Leaks And Repairs to Inspection and Total Replacement, Alpha Roofing Services Has a Variety of Roofing Services For Residential Customers In The Savannah, GA, Brunswick, GA, Hilton Head Island, SC and Charleston, SC Areas. On alpharoofingusa.com/residential-roofing	4 / 4
Emergency cover explained	Found	Yes, Alpha Roofing Services provides 24/7 emergency roofing service throughout Savannah and the surrounding area. On alpharoofingusa.com/savannah-GA	4 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Found	As a licensed, bonded, and insured commercial roofing contractor in Savannah, GA, we handle everything from routine inspections and preventive maintenance to full commercial roof replacement, backed by a 10-year workmanship warranty. On alpharoofingusa.com/savannah-GA	3 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 15 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Found	Alpha Roofing transformed our old, leaky roof into a beautiful, energy-efficient masterpiece. Their attention to detail and commitment to quality made all the difference. On alpharoofingusa.com/charleston-sc	5 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Found	Residential Roof On alpharoofingusa.com/roofing-gallery	4 / 4
Certifications	Found	Serving Charleston, SC for over 20 years, our team of licensed, insured, and GAF-certified professionals delivers unparalleled residential and commercial roofing services that stand up to Charlestons unique coastal weather and historic charm. On alpharoofingusa.com/charleston-sc	3 / 3
Guarantees	Found	We back our work with strong warranties and a satisfaction guarantee. On alpharoofingusa.com/faq	3 / 3

How this site compares

Alpha Roofing Services measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Georgia does not yet have enough audited roofers for a state comparison, so these figures are national.

90%of compared roofers score lower than 63

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4