Big Bear Roofing
9909 Clayton Rd Ste, LL2, St. Louis, MO 63124bigbearroofingstl.com · Crawled 25 August 2026 · 20 pages checked
Better than 26%of 91 roofers audited between 4 August and 13 October 2026
44/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of bigbearroofingstl.com on 25 August 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 14 / 25 | 17 | Found: Phone number, Click to call, Contact form. Not found: Emergency contact visible, SMS or text, Live chat. Not determined: Public email address. |
| Booking | 6 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 18 / 25 | 15 | Found: Services, Business hours, Service areas, Financing, Warranty. Not found: Emergency cover explained, Pricing. |
| Trust signals | 6 / 25 | 12 | Found: Certifications, Guarantees. Not found: Licence details, Reviews shown, Team page, Project gallery. |
| Total | 44 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
314-699-4021 |
| Request an estimate | Yes |
Call Today for a Free Estimate |
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Content, including images, displayed on this website is protected by copyright laws. Downloading, republication, retransmission or reproduction of content on this website is strictly prohibited.Terms of Use|Privacy Policy Mon - Fri8:00 am - 5:00 pmSat - SunClosed |
| Find the service area | Yes |
At Big Bear Roofing, we are proud to provide top-quality roofing services for homeowners and businesses in Affton, MO. |
| Find warranty information | Yes |
10-Year Workmanship WarrantyIndustry-leading guarantees on all roofing installations. |
| Find financing options | Yes |
Financing Available: Ask about our $0 down options for new roofs. |
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 314-699-4021 |
5 / 5 |
| Click to call | Found | 314-699-4021 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Public email address | Not determined |
We could not determine this.
There was no signal either way on the 20 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Found | Call Today for a Free Estimate |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Call Today for a Free Estimate |
0 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | We offer a full range of roofing services to protect and enhance your property, including: |
4 / 4 |
| Business hours | Found | Content, including images, displayed on this website is protected by copyright laws. Downloading, republication, retransmission or reproduction of content on this website is strictly prohibited.Terms of Use|Privacy Policy Mon - Fri8:00 am - 5:00 pmSat - SunClosed |
4 / 4 |
| Service areas | Found | At Big Bear Roofing, we are proud to provide top-quality roofing services for homeowners and businesses in Affton, MO. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Financing | Found | Financing Available: Ask about our $0 down options for new roofs. |
3 / 3 |
| Warranty | Found | 10-Year Workmanship WarrantyIndustry-leading guarantees on all roofing installations. |
3 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Team page | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Certifications | Found | GAF-Certified and CertainTeed ShingleMaster roofing experts. |
3 / 3 |
| Guarantees | Found | Industry-leading guarantees on all roofing installations. |
3 / 3 |
How this site compares
Big Bear Roofing measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Missouri does not yet have enough audited roofers for a state comparison, so these figures are national.
26%of compared roofers score lower than 44
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4