Buffalo Roofing customer access audit

Where this audit comes from

An automated crawl of buffaloroofing.com on 2 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	9 / 25	17	Found: Phone number, Contact form. Not found: Click to call, Emergency contact visible, Public email address, SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	9 / 25	15	Found: Services, Service areas, Warranty. Not found: Business hours, Emergency cover explained, Financing, Pricing.
Trust signals	8 / 25	12	Found: Reviews shown, Guarantees. Not found: Licence details, Team page, Certifications. Not determined: Project gallery.
Total	34 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	CALL TODAY TO SCHEDULE AN APPOINTMENT716-444-7663 On buffaloroofing.com/
Request an estimate	Yes	GET A FREE ESTIMATE On buffaloroofing.com/
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	No	The crawl did not detect it on the 20 pages checked.
Find the service area	Yes	Whether it's residential homes in Williamsville and Amherst or commercial roofing in Buffalo, our team can help. On buffaloroofing.com/
Find warranty information	Yes	Specifically, we will warrant labor for the 10, 20, 30, 40 or 50 year warranty periods offered by manufacturers depending on the type of material you choose. On buffaloroofing.com/about-us
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 9 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	CALL TODAY TO SCHEDULE AN APPOINTMENT716-444-7663 On buffaloroofing.com/	5 / 5
Click to call	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Contact form	Found	Contact Us Today On buffaloroofing.com/	4 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Public email address	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Found	GET A FREE ESTIMATE On buffaloroofing.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Contact Us Today On buffaloroofing.com/	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 9 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Buffalo Roofing provides full roofing solutions including roof repair, roof replacement, new roof installation, storm damage restoration, roof inspections, and emergency roofing services for residential and commercial properties. On buffaloroofing.com/	4 / 4
Business hours	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Service areas	Found	Whether it's residential homes in Williamsville and Amherst or commercial roofing in Buffalo, our team can help. On buffaloroofing.com/	2 / 4
Emergency cover explained	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Found	Specifically, we will warrant labor for the 10, 20, 30, 40 or 50 year warranty periods offered by manufacturers depending on the type of material you choose. On buffaloroofing.com/about-us	3 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 8 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Found	4.8/5 On buffaloroofing.com/	5 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Found	And we always guarantee to correctly perform all insurance covered work for only the cost of your deductible. On buffaloroofing.com/	3 / 3

How this site compares

Buffalo Roofing measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. New York does not yet have enough audited roofers for a state comparison, so these figures are national.

joint 86thof 91 compared roofers by score

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4