Century Roofing Company, Inc
7805 Taft Street, Ste. F, Merrillville, IN 46410centuryroofing.net · Crawled 4 October 2026 · 9 pages checked
Better than 54%of 91 roofers audited between 4 August and 13 October 2026
52/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of centuryroofing.net on 4 October 2026, reading 9 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 17 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 12 / 25 | 15 | Found: Services, Business hours, Service areas. Not found: Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 15 / 25 | 12 | Found: Reviews shown, Project gallery, Certifications, Guarantees. Not found: Licence details, Team page. |
| Total | 52 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(219) 769-4424 |
| Request an estimate | Yes |
Request Your Free Estimate Today |
| Book an appointment online | No |
The crawl did not detect it on the 9 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 9 pages checked.
|
| Find business hours | Yes |
Hours of Operation: Mon - Fri: 8:00 AM - 4:00 PMSaturdays by AppointmentSun: CLOSED |
| Find the service area | Yes |
Century Roofing also serves Merrillville, St. John, Dyer, Munster, Highland, and Griffith, IN. |
| Find warranty information | No |
The crawl did not detect it on the 9 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 9 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (219) 769-4424 |
5 / 5 |
| Click to call | Found | (219) 769-4424 |
5 / 5 |
| Contact form | Found | CONTACT CENTURY ROOFING IN MERRILLVILLE, IN |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 4 |
| Public email address | Found | centuryroofing@comcast.net |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 7 |
| Estimate request | Found | Request Your Free Estimate Today |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 3 |
| Fields required | Found | CONTACT CENTURY ROOFING IN MERRILLVILLE, IN |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 2 |
Information 12 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Century Roofing also serves surrounding Northwest Indiana communities. |
4 / 4 |
| Business hours | Found | Hours of Operation: Mon - Fri: 8:00 AM - 4:00 PMSaturdays by AppointmentSun: CLOSED |
4 / 4 |
| Service areas | Found | Century Roofing also serves Merrillville, St. John, Dyer, Munster, Highland, and Griffith, IN. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 3 |
Trust signals 15 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 6 |
| Reviews shown | Found | Thank you for a great job - you have some nice employees. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 9 pages checked.
|
0 / 4 |
| Project gallery | Found | Examples of Our Work |
4 / 4 |
| Certifications | Found | Century Roofing holds a CertainTeed ShingleMaster certification |
3 / 3 |
| Guarantees | Found | Our team is licensed, bonded, and insured, and your satisfaction is guaranteed before we accept final payment. |
3 / 3 |
How this site compares
Century Roofing Company, Inc measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Indiana does not yet have enough audited roofers for a state comparison, so these figures are national.
54%of compared roofers score lower than 52
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4