Cipollini Roofing
171 East Blackwell St., Dover, NJ 07801cipolliniroofing.com · Crawled 2 October 2026 · 13 pages checked
Better than 36%of 91 roofers audited between 4 August and 13 October 2026
47/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of cipolliniroofing.com on 2 October 2026, reading 13 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 17 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 8 / 25 | 15 | Found: Services, Business hours. Not found: Service areas, Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 14 / 25 | 12 | Found: Licence details, Reviews shown, Certifications. Not found: Team page, Project gallery, Guarantees. |
| Total | 47 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(973) 989-1110 |
| Request an estimate | Yes |
Get a quote |
| Book an appointment online | No |
The crawl did not detect it on the 13 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 13 pages checked.
|
| Find business hours | Yes |
Get in Touch Mon-Fri: 8am 4pm |
| Find the service area | No |
The crawl did not detect it on the 13 pages checked.
|
| Find warranty information | No |
The crawl did not detect it on the 13 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 13 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (973) 989-1110 |
5 / 5 |
| Click to call | Found | (973) 989-1110 |
5 / 5 |
| Contact form | Found | Contact |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Public email address | Found | info@cipolliniroofing.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 7 |
| Estimate request | Found | Get a quote |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Fields required | Found | Contact |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Information 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | We offer roof replacement, metal roofing, sloped roofs, flat roofing, and more in New Jersey. |
4 / 4 |
| Business hours | Found | Get in Touch Mon-Fri: 8am 4pm |
4 / 4 |
| Service areas | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
Trust signals 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Our company is a Public Works Contractor certified by the State of New Jersey Department of Property Management and Construction, NJ Schools Construction Corp. |
6 / 6 |
| Reviews shown | Found | Cipollini Roofing is a great company to work with. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Certifications | Found | Cipollini Roofing is a GAF Master Select roofing contractor, which is an honor bestowed on the top 1% of roofers in the United States. |
3 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
How this site compares
Cipollini Roofing measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. New Jersey does not yet have enough audited roofers for a state comparison, so these figures are national.
36%of compared roofers score lower than 47
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4