C.N.Y. Roofing Co
4996 Aitchison Road, Syracuse, NY 13215cnyroofingco.com · Crawled 4 October 2026 · 11 pages checked
Better than 51%of 91 roofers audited between 4 August and 13 October 2026
51/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of cnyroofingco.com on 4 October 2026, reading 11 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 21 / 25 | 17 | Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 15 / 25 | 15 | Found: Services, Service areas, Emergency cover explained, Warranty. Not found: Business hours, Financing, Pricing. |
| Trust signals | 7 / 25 | 12 | Found: Reviews shown, Project gallery. Not found: Licence details, Team page, Certifications, Guarantees. |
| Total | 51 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
315-469-5858 |
| Request an estimate | Yes |
How Do I Get a Free Estimate? |
| Book an appointment online | No |
The crawl did not detect it on the 11 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 11 pages checked.
|
| Find business hours | No |
The crawl did not detect it on the 11 pages checked.
|
| Find the service area | Yes |
Proudly Serving: Syracuse, Solvay, Camillus, Cazenovia, Dewitt, Fayetteville, Jamesville, Skaneateles, and Tully. |
| Find warranty information | Yes |
In addition, we warranty all of our work, with 5-year warranties on re-shingle services and 10-year warranties on all new installations. |
| Find financing options | No |
The crawl did not detect it on the 11 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 21 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 315-469-5858 |
5 / 5 |
| Click to call | Found | 315-469-5858 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Found | CNY Roofing offers 24/7 emergency service for urgent repair situations. Whether a storm has opened a section of your roof overnight or a sudden leak threatens interior damage, the team can respond when you need help most. Serving Syracuse, Solvay, Camillus, Cazenovia, DeWitt, Fayetteville, Jamesville, Skaneateles, and Tully, CNY Roofing reaches most of Onondaga County quickly. Call(315) 469-5858any time for emergency assistance. |
4 / 4 |
| Public email address | Found | cnyroofing@gmail.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 7 |
| Estimate request | Found | How Do I Get a Free Estimate? |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Us |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
Information 15 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | CNY Roofing offers skylight repair, fascia repair, vent and ridge repair, boot repair, chimney repair, and valley repair. |
4 / 4 |
| Business hours | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 4 |
| Service areas | Found | Proudly Serving: Syracuse, Solvay, Camillus, Cazenovia, Dewitt, Fayetteville, Jamesville, Skaneateles, and Tully. |
4 / 4 |
| Emergency cover explained | Found | CNY Roofing offers 24/7 emergency service for urgent repair situations. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Warranty | Found | In addition, we warranty all of our work, with 5-year warranties on re-shingle services and 10-year warranties on all new installations. |
3 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
Trust signals 7 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 6 |
| Reviews shown | Found | Called in regards to a leak in my roof and trying other companies with no response. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 4 |
| Project gallery | Found | View Our Photos and Videos |
2 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
How this site compares
C.N.Y. Roofing Co measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. New York does not yet have enough audited roofers for a state comparison, so these figures are national.
51%of compared roofers score lower than 51
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4