Complete Roofing Solutions Inc. customer access audit

Where this audit comes from

An automated crawl of my-roofer.com on 7 October 2026, reading 17 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	18 / 25	17	Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	15 / 25	15	Found: Services, Service areas, Emergency cover explained, Pricing. Not found: Business hours, Financing, Warranty.
Trust signals	4 / 25	12	Found: Team page. Not found: Licence details, Project gallery, Guarantees. Not determined: Reviews shown, Certifications.
Total	45 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	Call Now(561) 848-7663 On my-roofer.com/
Request an estimate	Yes	get a quote On my-roofer.com/
Book an appointment online	No	The crawl did not detect it on the 17 pages checked.
Send a text message	No	The crawl did not detect it on the 17 pages checked.
Find business hours	No	The crawl did not detect it on the 17 pages checked.
Find the service area	Yes	Since 1985, Complete Roofing Solutions Inc. has been proudly serving West Palm Beach and the surrounding areas. On my-roofer.com/
Find warranty information	No	The crawl did not detect it on the 17 pages checked.
Find financing options	No	The crawl did not detect it on the 17 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 18 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	Call Now(561) 848-7663 On my-roofer.com/	5 / 5
Click to call	Found	Call Now(561) 848-7663 On my-roofer.com/	5 / 5
Contact form	Found	reach out to us for a free consultation On my-roofer.com/	4 / 4
Emergency contact visible	Found	Priority status for 24/7 emergency leak services is available by calling 1-561-848-7663. During business hours, you can alsocontact us onlinefor emergency leak dispatch services. On my-roofer.com/services/maintenance	4 / 4
Public email address	Not found	The crawl did not detect it on the 17 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 17 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 17 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 17 pages checked.	0 / 7
Estimate request	Found	get a quote On my-roofer.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 17 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 17 pages checked.	0 / 3
Fields required	Found	reach out to us for a free consultation On my-roofer.com/	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 17 pages checked.	0 / 2

Information 15 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Our certified roofers specialize in all types of roofing systems and offer high-quality roof repair, replacement, maintenance, and emergency roof repair services. On my-roofer.com/	4 / 4
Business hours	Not found	The crawl did not detect it on the 17 pages checked.	0 / 4
Service areas	Found	Since 1985, Complete Roofing Solutions Inc. has been proudly serving West Palm Beach and the surrounding areas. On my-roofer.com/	4 / 4
Emergency cover explained	Found	We're on-call 24/7 for storm emergencies. On my-roofer.com/services/maintenance	4 / 4
Financing	Not found	The crawl did not detect it on the 17 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 17 pages checked.	0 / 3
Pricing	Found	The cost of our maintenance plan is less than 1% of the roofs value. On my-roofer.com/services/maintenance	3 / 3

Trust signals 4 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 17 pages checked.	0 / 6
Reviews shown	Not determined	We could not determine this. There was no signal either way on the 17 pages checked.	0 / 5
Team page	Found	His son Joseph is now his Operations Manager, and his wife Christine keeps everyone in line as CRSs Operations Analyst. On my-roofer.com/about-us/meet-our-team	4 / 4
Project gallery	Not found	The crawl did not detect it on the 17 pages checked.	0 / 4
Certifications	Not determined	We could not determine this. There was no signal either way on the 17 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 17 pages checked.	0 / 3

How this site compares

Complete Roofing Solutions Inc. measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Florida does not yet have enough audited roofers for a state comparison, so these figures are national.

29%of compared roofers score lower than 45

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4