CustomCraft Roofing & Construction, LLC
210 S Business Park Dr Ste A, Oostburg, WI 53070customcraftroofing.com · Crawled 8 October 2026 · 20 pages checked
Better than 72%of 91 roofers audited between 4 August and 13 October 2026
56.5/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of customcraftroofing.com on 8 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 17 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 6 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 17.5 / 25 | 15 | Found: Services, Business hours, Service areas, Emergency cover explained. Partly: Warranty. Not found: Financing, Pricing. |
| Trust signals | 16 / 25 | 12 | Found: Reviews shown, Team page, Project gallery, Certifications. Not found: Licence details, Guarantees. |
| Total | 56.5 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(920) 946-2566 |
| Request an estimate | Yes |
Get Free Estimate |
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Phone:(920) 946-2566Email:office@customcraft.cc Office Hours:Mon Fri 8:00 am 4:30 pmSat Sun Closed |
| Find the service area | Yes |
the best local roofing contractor proudly serving Port Washington, WI. |
| Find warranty information | Partly |
We inspect every layer, recommend the best solution, and support our work with strong warranties so you can feel confident and worry-free. |
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (920) 946-2566 |
5 / 5 |
| Click to call | Found | (920) 946-2566 |
5 / 5 |
| Contact form | Found | 4 / 4 | |
| Emergency contact visible | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Public email address | Found | office@customcraft.cc |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Found | Get Free Estimate |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | 0 / 2 | |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 17.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Whether you need residential roofs, commercial roofing services, roof repair, or gutter installation, our team is ready to help you move forward with confidence. |
4 / 4 |
| Business hours | Found | Phone:(920) 946-2566Email:office@customcraft.cc Office Hours:Mon Fri 8:00 am 4:30 pmSat Sun Closed |
4 / 4 |
| Service areas | Found | the best local roofing contractor proudly serving Port Washington, WI. |
4 / 4 |
| Emergency cover explained | Found | As a local roofing company with strong Midwest values, we act fast with24/7 emergency roof repair servicesto help keep families safe in every season. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Partly | We inspect every layer, recommend the best solution, and support our work with strong warranties so you can feel confident and worry-free. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 16 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Found | 174 Google reviews |
5 / 5 |
| Team page | Found | Zac Casper, Co-Owner |
4 / 4 |
| Project gallery | Found | View Our Photos and Videos |
4 / 4 |
| Certifications | Found | As CertainTeed Shingle Masters, we offer the highest-quality shingles and the strongest warranties available |
3 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
How this site compares
CustomCraft Roofing & Construction, LLC measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Wisconsin does not yet have enough audited roofers for a state comparison, so these figures are national.
72%of compared roofers score lower than 56.5
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4