D. Bassett Roofing & Renovation
7815 S. Cooper St., Arlington, TX 76001dbassettroofing.com · Crawled 13 October 2026 · 13 pages checked
Better than 47%of 91 roofers audited between 4 August and 13 October 2026
50.5/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of dbassettroofing.com on 13 October 2026, reading 13 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 13 / 25 | 17 | Found: Phone number, Click to call, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. Not determined: Contact form. |
| Booking | 6 / 25 | 8 | Found: Estimate request. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Fields required. |
| Information | 12 / 25 | 15 | Found: Services, Business hours, Service areas. Not found: Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 19.5 / 25 | 12 | Found: Licence details, Reviews shown, Team page, Certifications. Partly: Guarantees. Not found: Project gallery. |
| Total | 50.5 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
Phone (817) 265-7444 |
| Request an estimate | Yes |
Get Your Free Estimate Today |
| Book an appointment online | No |
The crawl did not detect it on the 13 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 13 pages checked.
|
| Find business hours | Yes |
Phone: 817-265-7444 Monday- Friday 9:00am - 5:00pm and Saturday 9:00am - 4:00pm |
| Find the service area | Yes |
D. Bassett Roofing & Renovation proudly serves Arlington, TX from Dalworthington Gardens and Pantego to neighborhoods near Lake Arlington and the Entertainment District along with communities throughout Dallas, Fort Worth, Grand Prairie, Mansfield, and the surrounding North Texas area. |
| Find warranty information | No |
The crawl did not detect it on the 13 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 13 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | Phone (817) 265-7444 |
5 / 5 |
| Click to call | Found | Phone (817) 265-7444 |
5 / 5 |
| Contact form | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Public email address | Found | info@dbassettroofing.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Booking 6 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 7 |
| Estimate request | Found | Get Your Free Estimate Today |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Fields required | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Information 12 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Hail Damage Roof Repair |
4 / 4 |
| Business hours | Found | Phone: 817-265-7444 Monday- Friday 9:00am - 5:00pm and Saturday 9:00am - 4:00pm |
4 / 4 |
| Service areas | Found | D. Bassett Roofing & Renovation proudly serves Arlington, TX from Dalworthington Gardens and Pantego to neighborhoods near Lake Arlington and the Entertainment District along with communities throughout Dallas, Fort Worth, Grand Prairie, Mansfield, and the surrounding North Texas area. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
Trust signals 19.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Were licensed through the Roofing Contractors Association of Texas (RCAT), license #03-0300. |
6 / 6 |
| Reviews shown | Found | Reviews |
5 / 5 |
| Team page | Found | Don, our CEO, got his start in the roofing industry back in 1980 as an estimator and installer. |
4 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Certifications | Found | As a GAF Certified roofing contractor, we are authorized to offer the GAF Weather Stopper System Plus Limited Warranty |
3 / 3 |
| Guarantees | Partly | Members are held to high standards of service and backed by a $20,000 guarantee that protects homeowners from start to finish. |
1.5 / 3 |
How this site compares
D. Bassett Roofing & Renovation measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Texas does not yet have enough audited roofers for a state comparison, so these figures are national.
47%of compared roofers score lower than 50.5
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4