DNA Roofing and Siding
3427 Old Capitol Trl, Wilmington, DE 19808dnaroofingsiding.com · Crawled 11 October 2026 · 15 pages checked
Better than 29%of 91 roofers audited between 4 August and 13 October 2026
45/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of dnaroofingsiding.com on 11 October 2026, reading 15 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 17 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 15 / 25 | 15 | Found: Services, Business hours, Service areas, Financing. Not found: Emergency cover explained, Warranty, Pricing. |
| Trust signals | 5 / 25 | 12 | Found: Reviews shown. Not found: Licence details, Team page, Certifications, Guarantees. Not determined: Project gallery. |
| Total | 45 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
302-455-2180 |
| Request an estimate | Yes |
Ready to refresh your homes exterior? Call us at302-455-2180to request a quote for siding installation or repair. |
| Book an appointment online | No |
The crawl did not detect it on the 15 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 15 pages checked.
|
| Find business hours | Yes |
Mon,Tue,Wed,Thu,Fri 08:00–17:00
|
| Find the service area | Yes |
We also serve customers in Hockessin and all of the surrounding areas. |
| Find warranty information | No |
The crawl did not detect it on the 15 pages checked.
|
| Find financing options | Yes |
Through our relationship with Wells Fargo, we can help you pay for your roofing repairs, replacements, and more in convenient monthly installments. |
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 302-455-2180 |
5 / 5 |
| Click to call | Found | 302-455-2180 |
5 / 5 |
| Contact form | Found | Get in touch |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Public email address | Found | david@dnaroofingsiding.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 7 |
| Estimate request | Found | Ready to refresh your homes exterior? Call us at302-455-2180to request a quote for siding installation or repair. |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Fields required | Found | Get in touch |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 2 |
Information 15 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Our services include roof installation, repair, replacement, and maintenance for a variety of systems, whether asphalt shingle, metal, flat, slate, or specialty roofing. |
4 / 4 |
| Business hours | Found |
Mon,Tue,Wed,Thu,Fri 08:00–17:00
|
4 / 4 |
| Service areas | Found | We also serve customers in Hockessin and all of the surrounding areas. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Financing | Found | Through our relationship with Wells Fargo, we can help you pay for your roofing repairs, replacements, and more in convenient monthly installments. |
3 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
Trust signals 5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 6 |
| Reviews shown | Found | The DNA Roofing and Siding Company offers exceptional service and outstanding quality. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 15 pages checked.
|
0 / 3 |
How this site compares
DNA Roofing and Siding measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Delaware does not yet have enough audited roofers for a state comparison, so these figures are national.
29%of compared roofers score lower than 45
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4