Expert Roofing of Westchester customer access audit

Where this audit comes from

An automated crawl of expertroofingwestchester.com on 6 October 2026, reading 3 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	13 / 25	17	Found: Phone number, Click to call, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. Not determined: Contact form.
Booking	0 / 25	8	Not found: Online booking, Estimate request, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Fields required.
Information	15 / 25	15	Found: Services, Business hours, Service areas, Pricing. Not found: Emergency cover explained, Financing, Warranty.
Trust signals	6 / 25	12	Found: Licence details. Not found: Reviews shown, Team page, Certifications, Guarantees. Not determined: Project gallery.
Total	34 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	516-796-0009 On reviewstars.com/
Request an estimate	No	The crawl did not detect it on the 3 pages checked.
Book an appointment online	No	The crawl did not detect it on the 3 pages checked.
Send a text message	No	The crawl did not detect it on the 3 pages checked.
Find business hours	Yes	Mon,Tue,Wed,Thu,Fri,Sat 00:00–23:59 Stated by the business Recorded by the directory on 12 September 2026, from expertroofingwestchester.com/.
Find the service area	Yes	Armonk, NY Stated by the business Recorded by the directory on 12 September 2026, from expertroofingwestchester.com/. Our crawl did not detect it on the 3 pages it checked, but did not check that page.
Find warranty information	No	The crawl did not detect it on the 3 pages checked.
Find financing options	No	The crawl did not detect it on the 3 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 13 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	516-796-0009 On reviewstars.com/	5 / 5
Click to call	Found	516-796-0009 On reviewstars.com/	5 / 5
Contact form	Not determined	We could not determine this. There was no signal either way on the 3 pages checked.	0 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 3 pages checked.	0 / 4
Public email address	Found	ops@reviewstars.com On reviewstars.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 3 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 3 pages checked.	0 / 2

Booking 0 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 3 pages checked.	0 / 7
Estimate request	Not found	The crawl did not detect it on the 3 pages checked.	0 / 6
Real time slots shown	Not found	The crawl did not detect it on the 3 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 3 pages checked.	0 / 3
Fields required	Not determined	We could not determine this. There was no signal either way on the 3 pages checked.	0 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 3 pages checked.	0 / 2

Information 15 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Review Stars makes it super easy to get reviews from your customers. On reviewstars.com/	4 / 4
Business hours	Found	Mon,Tue,Wed,Thu,Fri,Sat 00:00–23:59 Stated by the business Recorded by the directory on 12 September 2026, from expertroofingwestchester.com/.	4 / 4
Service areas	Found	Armonk, NY Stated by the business Recorded by the directory on 12 September 2026, from expertroofingwestchester.com/. Our crawl did not detect it on the 3 pages it checked, but did not check that page.	4 / 4
Emergency cover explained	Not found	The crawl did not detect it on the 3 pages checked.	0 / 4
Financing	Not found	The crawl did not detect it on the 3 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 3 pages checked.	0 / 3
Pricing	Found	$600/mo+ 1 Time$299Setup Fee On reviewstars.com/pricing/	3 / 3

Trust signals 6 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	License #WC-35354-H22 Stated by the business Recorded by the directory on 12 September 2026, from expertroofingwestchester.com/. Our crawl did not detect it on the 3 pages it checked, but did not check that page.	6 / 6
Reviews shown	Not found	The crawl did not detect it on the 3 pages checked.	0 / 5
Team page	Not found	The crawl did not detect it on the 3 pages checked.	0 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Not found	The crawl did not detect it on the 3 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 3 pages checked.	0 / 3

How this site compares

Expert Roofing of Westchester measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. New York does not yet have enough audited roofers for a state comparison, so these figures are national.

joint 86thof 91 compared roofers by score

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4