Jackson Roofing & Remodeling LLC
342 Kraft St, Clarksville, TN 37040jacksonroofingclarksvilletn.com · Crawled 8 October 2026 · 13 pages checked
Better than 67%of 91 roofers audited between 4 August and 13 October 2026
54.5/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of jacksonroofingclarksvilletn.com on 8 October 2026, reading 13 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 21 / 25 | 17 | Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 11.5 / 25 | 15 | Found: Services, Business hours, Service areas. Partly: Warranty. Not found: Emergency cover explained, Financing, Pricing. |
| Trust signals | 14 / 25 | 12 | Found: Licence details, Reviews shown, Guarantees. Not found: Team page, Certifications. Not determined: Project gallery. |
| Total | 54.5 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(931) 906-0041 |
| Request an estimate | Yes |
Call Us Now for a Free Estimate |
| Book an appointment online | No |
The crawl did not detect it on the 13 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 13 pages checked.
|
| Find business hours | Yes |
Mon,Tue,Wed,Thu,Fri 08:30–15:00
|
| Find the service area | Yes |
Serving Clarksville, TN and The Surrounding Counties |
| Find warranty information | Partly |
Yes, Jackson Roofing & Remodeling, LLC provides warranties on both materials and workmanship. |
| Find financing options | No |
The crawl did not detect it on the 13 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 21 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (931) 906-0041 |
5 / 5 |
| Click to call | Found | (931) 906-0041 |
5 / 5 |
| Contact form | Found | Contact Our Roofing and Remodeling Experts Today for a Free Estimate |
4 / 4 |
| Emergency contact visible | Found | Just call us at(931) 906-0041and our crew will be on-site as soon as possible to help. |
4 / 4 |
| Public email address | Found | jacksonroofing1@bellsouth.net |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 7 |
| Estimate request | Found | Call Us Now for a Free Estimate |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Our Roofing and Remodeling Experts Today for a Free Estimate |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Information 11.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Repairing leaks and damaged shingles. |
4 / 4 |
| Business hours | Found |
Mon,Tue,Wed,Thu,Fri 08:30–15:00
|
4 / 4 |
| Service areas | Found | Serving Clarksville, TN and The Surrounding Counties |
2 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Warranty | Partly | Yes, Jackson Roofing & Remodeling, LLC provides warranties on both materials and workmanship. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
Trust signals 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | Jackson Roofing & Remodeling, LLC is State of Tennessee licensed, bonded, and fully insured, serving Clarksville residents since 1995. |
6 / 6 |
| Reviews shown | Found | I would use them again and would recommend them to anyone who needs roofing work. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Guarantees | Found | We respond quickly to emergency calls and stand behind every repair with workmanship guarantees. |
3 / 3 |
How this site compares
Jackson Roofing & Remodeling LLC measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Tennessee does not yet have enough audited roofers for a state comparison, so these figures are national.
67%of compared roofers score lower than 54.5
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4