J.D. Helton Roofing Co
2500 E 37th St, Chattanooga, TN 37407jdheltonroofing.com · Crawled 11 April 2026 · 6 pages checked
Crawled 11 April 2026This audit predates the 90-day comparison window, so it is not compared with other audited roofers. A refreshed audit is due. Why
32.5/ 100 customer access score
0100
Where this audit comes from
An automated crawl of jdheltonroofing.com on 11 April 2026, reading 6 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | What the crawl recorded |
|---|---|---|
| Contactability | 17 / 25 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 7.5 / 25 | Found: Services, Service areas. Partly: Warranty. Not found: Business hours, Emergency cover explained, Financing, Pricing. |
| Trust signals | 0 / 25 | Not found: Licence details, Reviews shown, Team page, Project gallery, Certifications, Guarantees. |
| Total | 32.5 / 100 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(423) 867-4400 |
| Request an estimate | Yes |
FREE ESTIMATES |
| Book an appointment online | No |
The crawl did not detect it on the 6 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 6 pages checked.
|
| Find business hours | No |
The crawl did not detect it on the 6 pages checked.
|
| Find the service area | Yes |
Serving the greater Chattanooga Area |
| Find warranty information | Partly |
Yes, we provide warranties on both materials and workmanship. |
| Find financing options | No |
The crawl did not detect it on the 6 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (423) 867-4400 |
5 / 5 |
| Click to call | Found | (423) 867-4400 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Public email address | Found | sales@jdheltonroofing.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 7 |
| Estimate request | Found | FREE ESTIMATES |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
| Fields required | Found | Request Reliable Commercial Roofing in Chattanooga, TN Today |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 2 |
Information 7.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Our commercial roofing services include: |
4 / 4 |
| Business hours | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Service areas | Found | Serving the greater Chattanooga Area |
2 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
| Warranty | Partly | Yes, we provide warranties on both materials and workmanship. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
Trust signals 0 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 6 |
| Reviews shown | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 5 |
| Team page | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 6 pages checked.
|
0 / 3 |