Mark’s Roofing Company
38 Old Hickory Cove, Suite B-135, Jackson, TN 38305marksroofingcompanytn.com · Crawled 27 July 2026 · 13 pages checked
Crawled 27 July 2026This audit predates the 90-day comparison window, so it is not compared with other audited roofers. A refreshed audit is due. Why
55/ 100 customer access score
0100
Where this audit comes from
An automated crawl of marksroofingcompanytn.com on 27 July 2026, reading 13 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | What the crawl recorded |
|---|---|---|
| Contactability | 21 / 25 | Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat. |
| Booking | 8 / 25 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 12 / 25 | Found: Services, Service areas, Warranty, Pricing. Not found: Business hours, Emergency cover explained, Financing. |
| Trust signals | 14 / 25 | Found: Reviews shown, Team page, Project gallery, Certifications. Not found: Licence details, Guarantees. |
| Total | 55 / 100 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(731) 446-3744 |
| Request an estimate | Yes |
Free Estimates on Every Job |
| Book an appointment online | No |
The crawl did not detect it on the 13 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 13 pages checked.
|
| Find business hours | No |
The crawl did not detect it on the 13 pages checked.
|
| Find the service area | Yes |
in Milan TN, Lexington TN and Union City TN |
| Find warranty information | Yes |
Shingle 5-Year Workmanship Warranty |
| Find financing options | No |
The crawl did not detect it on the 13 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 21 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (731) 446-3744 |
5 / 5 |
| Click to call | Found | (731) 446-3744 |
5 / 5 |
| Contact form | Found | Contact West Tennessees Most Reliable Roofing Team Today |
4 / 4 |
| Emergency contact visible | Found | 24/7 |
4 / 4 |
| Public email address | Found | marksroofingtn@gmail.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 7 |
| Estimate request | Found | Free Estimates on Every Job |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Fields required | Found | Contact West Tennessees Most Reliable Roofing Team Today |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 2 |
Information 12 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Whether you are looking for roof repairs, roof replacements or roof installation services |
4 / 4 |
| Business hours | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Service areas | Found | in Milan TN, Lexington TN and Union City TN |
2 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |
| Warranty | Found | Shingle 5-Year Workmanship Warranty |
3 / 3 |
| Pricing | Found | Most Union City homeowners can expect roof repair to cost between $1,071 and $1,439 depending on scope, materials, and extent of damage. |
3 / 3 |
Trust signals 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 6 |
| Reviews shown | Found | Excellent service. Highly recommend! |
5 / 5 |
| Team page | Found | started by our current owner, Mark Hale, in May 2010 |
4 / 4 |
| Project gallery | Found | Gallery of Our Roofing Work Throughout West Tennessee |
2 / 4 |
| Certifications | Found | Marks Roofing Company is also recognized as a GAF Certified contractor, reflecting our commitment to professional roofing standards and quality service. |
3 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 13 pages checked.
|
0 / 3 |