Murphy & Sons Roofing, Inc customer access audit

Where this audit comes from

An automated crawl of murphyroofing.com on 14 September 2026, reading 15 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	13 / 25	17	Found: Phone number, Click to call, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. Not determined: Contact form.
Booking	6 / 25	8	Found: Estimate request. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Fields required.
Information	6 / 25	15	Found: Services, Service areas. Not found: Emergency cover explained, Warranty, Pricing. Not determined: Business hours, Financing.
Trust signals	25 / 25	12	Found: Licence details, Reviews shown, Team page, Project gallery, Certifications, Guarantees.
Total	50 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(913) 287-2116 On murphyroofing.com/
Request an estimate	Yes	Free Estimate On murphyroofing.com/
Book an appointment online	No	The crawl did not detect it on the 15 pages checked.
Send a text message	No	The crawl did not detect it on the 15 pages checked.
Find business hours	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.
Find the service area	Yes	Murphy and Sons Roofing, Inc. is a trusted roofing contractor in Kansas City, KS for over 75 years. On murphyroofing.com/
Find warranty information	No	The crawl did not detect it on the 15 pages checked.
Find financing options	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 13 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(913) 287-2116 On murphyroofing.com/	5 / 5
Click to call	Found	(913) 287-2116 On murphyroofing.com/	5 / 5
Contact form	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 15 pages checked.	0 / 4
Public email address	Found	murphyroofing@kc.rr.com On murphyroofing.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 15 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 15 pages checked.	0 / 2

Booking 6 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 15 pages checked.	0 / 7
Estimate request	Found	Free Estimate On murphyroofing.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 15 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 15 pages checked.	0 / 3
Fields required	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 15 pages checked.	0 / 2

Information 6 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Our services include: On murphyroofing.com/roof-repairs-and-maintenance.htm	4 / 4
Business hours	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.	0 / 4
Service areas	Found	Murphy and Sons Roofing, Inc. is a trusted roofing contractor in Kansas City, KS for over 75 years. On murphyroofing.com/	2 / 4
Emergency cover explained	Not found	The crawl did not detect it on the 15 pages checked.	0 / 4
Financing	Not determined	We could not determine this. Evidence was seen, but it could not be verified against the page text.	0 / 3
Warranty	Not found	The crawl did not detect it on the 15 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 15 pages checked.	0 / 3

Trust signals 25 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	Roofing Registration # 13-115186 Repeated across the site, including on murphyroofing.com/	6 / 6
Reviews shown	Found	Local Guide 101 reviews 184 photos On murphyroofing.com/basehor%20location.htm	5 / 5
Team page	Found	Larry, Loyd's son, has worked in the family business for almost 40 years and is now the owner. On murphyroofing.com/about-us.htm	4 / 4
Project gallery	Found	PHOTO GALLERY On murphyroofing.com/photo-gallery.htm	4 / 4
Certifications	Found	Better Business Bureau and aTAMKO Certified On murphyroofing.com/about-us.htm	3 / 3
Guarantees	Found	followed by a job that is guaranteed to be completed in a timely manner and to your ultimate satisfaction! On murphyroofing.com/roof-repairs-and-maintenance.htm	3 / 3

How this site compares

Murphy & Sons Roofing, Inc measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Kansas does not yet have enough audited roofers for a state comparison, so these figures are national.

45%of compared roofers score lower than 50

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4