National Roof Co
655 North Main St, Goodlettsville, TN 37072nationalroofco.com · Crawled 10 July 2026 · 20 pages checked
Crawled 10 July 2026This audit predates the 90-day comparison window, so it is not compared with other audited roofers. A refreshed audit is due. Why
42.5/ 100 customer access score
0100
Where this audit comes from
An automated crawl of nationalroofco.com on 10 July 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | What the crawl recorded |
|---|---|---|
| Contactability | 17 / 25 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 2 / 25 | Found: Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. Not determined: Estimate request. |
| Information | 8 / 25 | Found: Services, Service areas. Not found: Business hours, Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 15.5 / 25 | Found: Reviews shown, Team page, Project gallery, Certifications. Partly: Guarantees. Not found: Licence details. |
| Total | 42.5 / 100 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
615-734-0020 |
| Request an estimate | Not determined |
We could not determine this.
Evidence was seen, but it could not be verified against the page text.
|
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | No |
The crawl did not detect it on the 20 pages checked.
|
| Find the service area | Yes |
We regularly serve property owners in Goodlettsville, Brentwood, Franklin, Murfreesboro, Hendersonville, and neighboring communities. |
| Find warranty information | No |
The crawl did not detect it on the 20 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 615-734-0020 |
5 / 5 |
| Click to call | Found | 615-734-0020 |
5 / 5 |
| Contact form | Found | CONTACT NATIONAL ROOF CO. |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Public email address | Found | hr@nationalroofco.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 2 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Not determined |
We could not determine this.
Evidence was seen, but it could not be verified against the page text.
|
0 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | CONTACT NATIONAL ROOF CO. |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | Installation + Replacements |
4 / 4 |
| Business hours | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Service areas | Found | We regularly serve property owners in Goodlettsville, Brentwood, Franklin, Murfreesboro, Hendersonville, and neighboring communities. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 15.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Found | Excellent! I simply cannot say enough about David Parker and all the crew. |
5 / 5 |
| Team page | Found | Wayne Carney Residential Sales Director Button |
4 / 4 |
| Project gallery | Found | PORTFOLIO |
2 / 4 |
| Certifications | Found | National Roof Co. brings over 10 years of experience and a GAF Master Elite certification held by fewer than 2 percent of roofing contractors nationwide. |
3 / 3 |
| Guarantees | Partly | That's why we have made it our mission at National Roof Co to provide you with fast and prompt service that will satisfy you, guaranteed. |
1.5 / 3 |