Planchon Roofing
2207 EMERIC AVE., San Pablo, CA 94806planchonroofing.com · Crawled 1 October 2026 · 16 pages checked
5thof 91 roofers audited between 4 August and 13 October 2026
65/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of planchonroofing.com on 1 October 2026, reading 16 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 17 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 19 / 25 | 15 | Found: Services, Business hours, Service areas, Emergency cover explained, Pricing. Not found: Financing, Warranty. |
| Trust signals | 21 / 25 | 12 | Found: Licence details, Reviews shown, Project gallery, Certifications, Guarantees. Not found: Team page. |
| Total | 65 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(510) 235-4056 |
| Request an estimate | Yes |
FREE ESTIMATES |
| Book an appointment online | No |
The crawl did not detect it on the 16 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 16 pages checked.
|
| Find business hours | Yes |
Email:planchonroofing@att.net Business Hours: Monday Friday, 7:00 AM 4:00 PM |
| Find the service area | Yes |
We serve Orinda, Lafayette, Martinez, Concord, Walnut Creek, Pleasant Hill, and communities throughout Contra Costa County from our San Pablo, CA base. |
| Find warranty information | No |
The crawl did not detect it on the 16 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 16 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (510) 235-4056 |
5 / 5 |
| Click to call | Found | (510) 235-4056 |
5 / 5 |
| Contact form | Found | CONTACT INFORMATION |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 4 |
| Public email address | Found | planchonroofing@att.net |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 7 |
| Estimate request | Found | FREE ESTIMATES |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 3 |
| Fields required | Found | CONTACT INFORMATION |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 2 |
Information 19 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | We offer a full range of roofing services for both residential and commercial clientsdelivered with honesty, experience, and craftsmanship that stands the test of time. |
4 / 4 |
| Business hours | Found | Email:planchonroofing@att.net Business Hours: Monday Friday, 7:00 AM 4:00 PM |
4 / 4 |
| Service areas | Found | We serve Orinda, Lafayette, Martinez, Concord, Walnut Creek, Pleasant Hill, and communities throughout Contra Costa County from our San Pablo, CA base. |
4 / 4 |
| Emergency cover explained | Found | Our rapid-response team provides emergency roofing service near Danville, CA, available 24/7 to mitigate damage and secure your home. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 3 |
| Pricing | Found | $150 - $200 depending on the city. |
3 / 3 |
Trust signals 21 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Found | holding a California contractors license (#421131) with both Class C39 and B certifications. |
6 / 6 |
| Reviews shown | Found | Planchon Roofing is the best! I would highly recommend for them for all your roofing needs! From little to big jobs! |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 16 pages checked.
|
0 / 4 |
| Project gallery | Found | Roofing Projects Across THE BAY AREA |
4 / 4 |
| Certifications | Found | As an Owens Corning Preferred Contractor, Planchon Roofing Inc. delivers roofing services backed by recognized industry standards. |
3 / 3 |
| Guarantees | Found | Shingles Approx. 30 years material / 5 years labor. |
3 / 3 |
How this site compares
Planchon Roofing measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. California does not yet have enough audited roofers for a state comparison, so these figures are national.
5thof 91 compared roofers by score
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4