Plattville Coatings
80 W Chestnut Street, Coal City, IL 60416plattvillecoatings.com · Crawled 11 October 2026 · 14 pages checked
Better than 26%of 91 roofers audited between 4 August and 13 October 2026
44/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of plattvillecoatings.com on 11 October 2026, reading 14 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 14 / 25 | 17 | Found: Phone number, Click to call, Contact form. Not found: Emergency contact visible, Public email address, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 12 / 25 | 15 | Found: Services, Business hours, Service areas. Not found: Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 10 / 25 | 12 | Found: Reviews shown, Project gallery, Guarantees. Not found: Licence details, Team page, Certifications. |
| Total | 44 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
815-634-3304 |
| Request an estimate | Yes |
Request A Free Estimate! |
| Book an appointment online | No |
The crawl did not detect it on the 14 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 14 pages checked.
|
| Find business hours | Yes |
Business Hours Mon - Fri: 6:00 AM 6:00 PM |
| Find the service area | Yes |
Proudly serving: Coal City, Illinois, Diamond, Illinois, Braidwood, Illinois, Morris, Illinois, Joliet, Illinois, Wilmington, Illinois, Gardner, Illinois, Braceville, Illinois, South Wilmington, Illinois, Carbon Hill, Illinois, Mazon, Illinois, Verona, and Surrounding Cities |
| Find warranty information | No |
The crawl did not detect it on the 14 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 14 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 815-634-3304 |
5 / 5 |
| Click to call | Found | 815-634-3304 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 7 |
| Estimate request | Found | Request A Free Estimate! |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Fields required | Found | Request A Free Estimate! |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
Information 12 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | We offer commercial roofing services, including spray foam roofing systems, roof coatings, and spray foam insulation. |
4 / 4 |
| Business hours | Found | Business Hours Mon - Fri: 6:00 AM 6:00 PM |
4 / 4 |
| Service areas | Found | Proudly serving: Coal City, Illinois, Diamond, Illinois, Braidwood, Illinois, Morris, Illinois, Joliet, Illinois, Wilmington, Illinois, Gardner, Illinois, Braceville, Illinois, South Wilmington, Illinois, Carbon Hill, Illinois, Mazon, Illinois, Verona, and Surrounding Cities |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
Trust signals 10 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 6 |
| Reviews shown | Found | The owners are great to work with! I'd definitely recommend them! |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Project gallery | Found | Gallery |
2 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Guarantees | Found | promise complete satisfaction when choosing us for all of your roof coating needs |
3 / 3 |
How this site compares
Plattville Coatings measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Illinois does not yet have enough audited roofers for a state comparison, so these figures are national.
26%of compared roofers score lower than 44
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4