Ratliff Enterprises
5000 Mackey Street, Overland Park, KS 66203ratliffenterpriseskc.com · Crawled 8 October 2026 · 11 pages checked
Better than 53%of 91 roofers audited between 4 August and 13 October 2026
51.5/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of ratliffenterpriseskc.com on 8 October 2026, reading 11 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 17 / 25 | 17 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 13.5 / 25 | 15 | Found: Services, Business hours, Service areas. Partly: Warranty. Not found: Emergency cover explained, Financing, Pricing. |
| Trust signals | 13 / 25 | 12 | Found: Reviews shown, Team page, Project gallery. Not found: Licence details, Certifications, Guarantees. |
| Total | 51.5 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
913-831-3822 |
| Request an estimate | Yes |
REQUEST A FREE ESTIMATE |
| Book an appointment online | No |
The crawl did not detect it on the 11 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 11 pages checked.
|
| Find business hours | Yes |
Address: 5000 Mackey St Ste C, Overland Park, KS 66203Phone:913-831-3822Email:roofsbyratliffkc@gmail.com Hours of Operation:Mon-Fri08:00 AM - 4:00 PMSat-SunClosed |
| Find the service area | Yes |
SERVING SHAWNEE, LENEXA, OLATHE, AND THE METRO KANSAS CITY, KS, AREA |
| Find warranty information | Partly |
That's why we offer a shingle warranty. If your shingle roof hasproblems due to our chosen products or provided workmanship, we'll gladly come and fix the issue. |
| Find financing options | No |
The crawl did not detect it on the 11 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | 913-831-3822 |
5 / 5 |
| Click to call | Found | 913-831-3822 |
5 / 5 |
| Contact form | Found | Contact Us |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 4 |
| Public email address | Found | roofsbyratliffkc@gmail.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 7 |
| Estimate request | Found | REQUEST A FREE ESTIMATE |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Fields required | Found | REQUEST AN ESTIMATE |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 2 |
Information 13.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | ROOFING SERVICES |
4 / 4 |
| Business hours | Found | Address: 5000 Mackey St Ste C, Overland Park, KS 66203Phone:913-831-3822Email:roofsbyratliffkc@gmail.com Hours of Operation:Mon-Fri08:00 AM - 4:00 PMSat-SunClosed |
4 / 4 |
| Service areas | Found | SERVING SHAWNEE, LENEXA, OLATHE, AND THE METRO KANSAS CITY, KS, AREA |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Warranty | Partly | That's why we offer a shingle warranty. If your shingle roof hasproblems due to our chosen products or provided workmanship, we'll gladly come and fix the issue. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
Trust signals 13 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 6 |
| Reviews shown | Found | Mike, John and their crews are top notch, we love our roof and windows! |
5 / 5 |
| Team page | Found | Mike Hedgecock is now the operating owner. |
4 / 4 |
| Project gallery | Found | LM Premium MaxDef Cobblestone Gray |
4 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 11 pages checked.
|
0 / 3 |
How this site compares
Ratliff Enterprises measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Kansas does not yet have enough audited roofers for a state comparison, so these figures are national.
53%of compared roofers score lower than 51.5
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4