Ridgeway Roofing customer access audit

Where this audit comes from

An automated crawl of ridgewayroofingco.com on 25 September 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	14 / 25	17	Found: Phone number, Click to call, Contact form. Not found: Emergency contact visible, Public email address, SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	19 / 25	15	Found: Services, Business hours, Service areas, Emergency cover explained, Financing. Not found: Warranty, Pricing.
Trust signals	12 / 25	12	Found: Reviews shown, Team page, Certifications. Not found: Licence details, Guarantees. Not determined: Project gallery.
Total	53 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(912) 777-2339 On ridgewayroofingco.com/
Request an estimate	Yes	Free Estimates Thermal Roof Inspection and Storm-Relief Services On ridgewayroofingco.com/
Book an appointment online	No	The crawl did not detect it on the 20 pages checked.
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	Yes	Mon,Tue,Wed,Thu,Fri 00:00–24:00 Stated by the business Recorded by the directory on 12 September 2026, from ridgewayroofingco.com/.
Find the service area	Yes	At Ridgeway Roofing, we proudly serve not only Guyton, GA, but also the surrounding communities, including Savannah, Richmond Hill, and Hinesville. On ridgewayroofingco.com/georgia-roofer-service-areas
Find warranty information	No	The crawl did not detect it on the 20 pages checked.
Find financing options	Yes	Thats why weve partnered with Sunlight Financial to offer simple, flexible financing options designed to make your roofing project more affordable and stress-free. Repeated across the site, including on ridgewayroofingco.com/

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 14 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(912) 777-2339 On ridgewayroofingco.com/	5 / 5
Click to call	Found	(912) 777-2339 On ridgewayroofingco.com/	5 / 5
Contact form	Found	Contact Us for Free Roof Inspection On ridgewayroofingco.com/	4 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Public email address	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 20 pages checked.	0 / 7
Estimate request	Found	Free Estimates Thermal Roof Inspection and Storm-Relief Services On ridgewayroofingco.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Fields required	Found	Get Your Free Estimate Today On ridgewayroofingco.com/	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Information 19 / 25

Check	Result	What the crawl recorded	Points
Services	Found	We install and repair a variety of roofing systems designed to meet the unique needs of Georgia homeowners, including: On ridgewayroofingco.com/residential-roofing-services	4 / 4
Business hours	Found	Mon,Tue,Wed,Thu,Fri 00:00–24:00 Stated by the business Recorded by the directory on 12 September 2026, from ridgewayroofingco.com/.	4 / 4
Service areas	Found	At Ridgeway Roofing, we proudly serve not only Guyton, GA, but also the surrounding communities, including Savannah, Richmond Hill, and Hinesville. On ridgewayroofingco.com/georgia-roofer-service-areas	4 / 4
Emergency cover explained	Found	24-hour emergency available Repeated across the site, including on ridgewayroofingco.com/	4 / 4
Financing	Found	Thats why weve partnered with Sunlight Financial to offer simple, flexible financing options designed to make your roofing project more affordable and stress-free. Repeated across the site, including on ridgewayroofingco.com/	3 / 3
Warranty	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

Trust signals 12 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Found	Mack and his company went above and beyond to help me out with my new roof. They did an amazing job. I highly recommend them. On ridgewayroofingco.com/	5 / 5
Team page	Found	Owners : Mack & Kacie Ridgeway On ridgewayroofingco.com/about-guyton-ga-roofers	4 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Found	Ridgeway Roofing is proud to be a CertainTeedShingleMasterPREMIERCREDENTIALED, which is the highest certification offered by CertainTeed. On ridgewayroofingco.com/	3 / 3
Guarantees	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3

How this site compares

Ridgeway Roofing measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Georgia does not yet have enough audited roofers for a state comparison, so these figures are national.

58%of compared roofers score lower than 53

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4