Roofing By George & Home Improvements customer access audit

Where this audit comes from

An automated crawl of roofingbygeorge.com on 1 October 2026, reading 19 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	21 / 25	17	Found: Phone number, Click to call, Contact form, Emergency contact visible, Public email address. Not found: SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	25 / 25	15	Found: Services, Business hours, Service areas, Emergency cover explained, Financing, Warranty, Pricing.
Trust signals	17 / 25	12	Found: Licence details, Reviews shown, Certifications, Guarantees. Not found: Team page. Not determined: Project gallery.
Total	71 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	Request a Call Back On roofingbygeorge.com/
Request an estimate	Yes	Free Estimates On roofingbygeorge.com/
Book an appointment online	No	The crawl did not detect it on the 19 pages checked.
Send a text message	No	The crawl did not detect it on the 19 pages checked.
Find business hours	Yes	Mon,Tue,Wed,Thu,Fri 08:00–16:30 Stated by the business Recorded by the directory on 21 September 2026, from roofingbygeorge.com/.
Find the service area	Yes	In addition to the towns listed above, we also service the smaller municipalities & townships in the adjacent areas that cover St. Mary's, Charles and Calvert counties! On roofingbygeorge.com/service-area
Find warranty information	Yes	UP TO A 10 YEAR WORKMANSHIP WARRANTY Repeated across the site, including on roofingbygeorge.com/
Find financing options	Yes	NO MONTHLY INTEREST for 18 MONTHS if paid in FULL On roofingbygeorge.com/

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 21 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	Request a Call Back On roofingbygeorge.com/	5 / 5
Click to call	Found	Request a Call Back On roofingbygeorge.com/	5 / 5
Contact form	Found	TO SCHEDULE ROOFING, GUTTER, SIDING, OR WINDOW SERVICE CONTACT US TODAY! On roofingbygeorge.com/contact-us	4 / 4
Emergency contact visible	Found	We offer 24/7 assistance to be assured of knowing your roof will be taken care of in a timely manner. Day or night, we will get someone to your property within 24 hours to get started on helping you navigate the insurance claims process while also getting started on your emergency roof repairs. Give the roofing experts at Roofing by George & Home Improvements for Free Quote(301) 884-7360. On roofingbygeorge.com/emergency-storm-roof-repair	4 / 4
Public email address	Found	info@roofingbygeorge.com On roofingbygeorge.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 19 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 19 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 19 pages checked.	0 / 7
Estimate request	Found	Free Estimates On roofingbygeorge.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 19 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 19 pages checked.	0 / 3
Fields required	Found	TO SCHEDULE ROOFING, GUTTER, SIDING, OR WINDOW SERVICE CONTACT US TODAY! On roofingbygeorge.com/contact-us	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 19 pages checked.	0 / 2

Information 25 / 25

Check	Result	What the crawl recorded	Points
Services	Found	We provide roofing repairs and installation, gutters, windows, and siding to enhance your energy efficiency but also kind to your budget. On roofingbygeorge.com/lexington-park-md-roofing	4 / 4
Business hours	Found	Mon,Tue,Wed,Thu,Fri 08:00–16:30 Stated by the business Recorded by the directory on 21 September 2026, from roofingbygeorge.com/.	4 / 4
Service areas	Found	In addition to the towns listed above, we also service the smaller municipalities & townships in the adjacent areas that cover St. Mary's, Charles and Calvert counties! On roofingbygeorge.com/service-area	4 / 4
Emergency cover explained	Found	Day or night, we will get someone to your property within 24 hours to get started on helping you navigate the insurance claims process while also getting started on your emergency roof repairs. On roofingbygeorge.com/emergency-storm-roof-repair	4 / 4
Financing	Found	NO MONTHLY INTEREST for 18 MONTHS if paid in FULL On roofingbygeorge.com/	3 / 3
Warranty	Found	UP TO A 10 YEAR WORKMANSHIP WARRANTY Repeated across the site, including on roofingbygeorge.com/	3 / 3
Pricing	Found	Fixed Monthly Payments equal to 3.00% of promo purchase amount Until Paid in Full On roofingbygeorge.com/	3 / 3

Trust signals 17 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	Licensed by the Maryland Home Improvement Commission (MHIC #38627) On roofingbygeorge.com/waldorf-md-roofing	6 / 6
Reviews shown	Found	Chris and his crew did a GREAT job fixing and installing our new roof!! Very polite, professional, and respectful team!! On roofingbygeorge.com/	5 / 5
Team page	Not found	The crawl did not detect it on the 19 pages checked.	0 / 4
Project gallery	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 4
Certifications	Found	CertainTeed Select Master Shingle Applicators On roofingbygeorge.com/	3 / 3
Guarantees	Found	Guaranteed workmanship On roofingbygeorge.com/	3 / 3

How this site compares

Roofing By George & Home Improvements measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Maryland does not yet have enough audited roofers for a state comparison, so these figures are national.

joint 2ndof 91 compared roofers by score

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4