Shrum Roofing & Construction Inc
6905 Goeddeltown Rd, Waterloo, IL 62298-2645shruminc.com · Crawled 20 September 2026 · 14 pages checked
89thof 91 roofers audited between 4 August and 13 October 2026
30/ 100 customer access score
0Median 50.5100
Where this audit comes from
An automated crawl of shruminc.com on 20 September 2026, reading 14 pages. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | National median | What the crawl recorded |
|---|---|---|---|
| Contactability | 14 / 25 | 17 | Found: Phone number, Click to call, Contact form. Not found: Emergency contact visible, Public email address, SMS or text, Live chat. |
| Booking | 8 / 25 | 8 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 8 / 25 | 15 | Found: Services, Service areas. Not found: Business hours, Emergency cover explained, Financing, Warranty, Pricing. |
| Trust signals | 0 / 25 | 12 | Not found: Licence details, Team page, Project gallery, Certifications, Guarantees. Not determined: Reviews shown. |
| Total | 30 / 100 | 50.5 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
For more information or to request an estimate, call (618) 977-3425 |
| Request an estimate | Yes |
Get A Quote |
| Book an appointment online | No |
The crawl did not detect it on the 14 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 14 pages checked.
|
| Find business hours | No |
The crawl did not detect it on the 14 pages checked.
|
| Find the service area | Yes |
We also provide service to the areas ofAlton, IL;Belleville, IL;Collinsville, IL;Columbia, IL;Edwardsville, IL;Fairview Heights, IL;Freeburg, IL;Granite City, IL;Madison County, IL;Mascoutah, IL;Mehlville, MO;Millstadt, IL;Monroe County, IL;New Athens, IL;OFallon, IL;Oakville, MO;Red Bud, IL;Randolph County, IL;Saint Clair County, IL;Shiloh, IL;Smithton, IL;South County, MO;Sparta, IL;Swansea, IL;Waterloo, IL;and the surrounding communities. |
| Find warranty information | No |
The crawl did not detect it on the 14 pages checked.
|
| Find financing options | No |
The crawl did not detect it on the 14 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 14 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | For more information or to request an estimate, call (618) 977-3425 |
5 / 5 |
| Click to call | Found | For more information or to request an estimate, call (618) 977-3425 |
5 / 5 |
| Contact form | Found | Contact Insurance Company |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 7 |
| Estimate request | Found | Get A Quote |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Fields required | Found | For more information or to request an estimate, call (618) 977-3425 |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 2 |
Information 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | We provide complete residential and commercial roofing services, including roof inspections, repairs, replacements, new roof installations, and storm damage restoration. |
4 / 4 |
| Business hours | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Service areas | Found | We also provide service to the areas ofAlton, IL;Belleville, IL;Collinsville, IL;Columbia, IL;Edwardsville, IL;Fairview Heights, IL;Freeburg, IL;Granite City, IL;Madison County, IL;Mascoutah, IL;Mehlville, MO;Millstadt, IL;Monroe County, IL;New Athens, IL;OFallon, IL;Oakville, MO;Red Bud, IL;Randolph County, IL;Saint Clair County, IL;Shiloh, IL;Smithton, IL;South County, MO;Sparta, IL;Swansea, IL;Waterloo, IL;and the surrounding communities. |
4 / 4 |
| Emergency cover explained | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Financing | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Warranty | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
Trust signals 0 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 6 |
| Reviews shown | Not determined |
We could not determine this.
There was no signal either way on the 14 pages checked.
|
0 / 5 |
| Team page | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Project gallery | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 14 pages checked.
|
0 / 3 |
How this site compares
Shrum Roofing & Construction Inc measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Illinois does not yet have enough audited roofers for a state comparison, so these figures are national.
89thof 91 compared roofers by score
50.5median score out of 100
75highest score any compared roofer has reached
Points no audited roofer has earned yet
None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale
- SMS or text · not found on 89, could not be determined on 2
- Live chat · not found on 87, could not be determined on 4
- Real time slots shown · not found on 87, could not be determined on 4
- Confirmation shown · not found on 87, could not be determined on 4
- Mobile booking flow · not found on 87, could not be determined on 4