Spit Shine customer access audit

Where this audit comes from

An automated crawl of ispitshine.com on 2 October 2026, reading 20 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	17 / 25	17	Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat.
Booking	13 / 25	8	Found: Online booking, Estimate request, Fields required. Not determined: Real time slots shown, Confirmation shown, Mobile booking flow.
Information	14 / 25	15	Found: Services, Service areas, Warranty, Pricing. Not found: Business hours, Emergency cover explained, Financing.
Trust signals	12 / 25	12	Found: Reviews shown, Project gallery, Guarantees. Not found: Licence details, Team page, Certifications.
Total	56 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	(907) 350-9226 On ispitshine.com/
Request an estimate	Yes	GET A QUOTE On ispitshine.com/
Book an appointment online	Yes	CLIENT HUB On ispitshine.com/
Send a text message	No	The crawl did not detect it on the 20 pages checked.
Find business hours	No	The crawl did not detect it on the 20 pages checked.
Find the service area	Yes	ANCHORAGEPALMERWASILLAGIRDWOODEAGLE RIVERCHUGIAK Repeated across the site, including on ispitshine.com/
Find warranty information	Yes	We also offer a 5 year caulking warranty as well as a 10 year workmanship warranty. On ispitshine.com/services/gutter-downspout-installation/
Find financing options	No	The crawl did not detect it on the 20 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 17 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	(907) 350-9226 On ispitshine.com/	5 / 5
Click to call	Found	(907) 350-9226 On ispitshine.com/	5 / 5
Contact form	Found	Full-Time On ispitshine.com/join-us/	4 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Public email address	Found	ispitshine@gmail.com On ispitshine.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 20 pages checked.	0 / 2

Booking 13 / 25

Check	Result	What the crawl recorded	Points
Online booking	Found	CLIENT HUB On ispitshine.com/	7 / 7
Estimate request	Found	GET A QUOTE On ispitshine.com/	6 / 6
Real time slots shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 5
Confirmation shown	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 3
Fields required	Found	Full-Time On ispitshine.com/join-us/	0 / 2
Mobile booking flow	Not determined	We could not determine this. It cannot be assessed from what the crawl records.	0 / 2

Information 14 / 25

Check	Result	What the crawl recorded	Points
Services	Found	We offer shingle replacement, caulking of loose shingles, repair/replacement of ridge vent, vent/chimney cap repair or replacement. On ispitshine.com/services/roof-repair/	4 / 4
Business hours	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Service areas	Found	ANCHORAGEPALMERWASILLAGIRDWOODEAGLE RIVERCHUGIAK Repeated across the site, including on ispitshine.com/	4 / 4
Emergency cover explained	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Financing	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Warranty	Found	We also offer a 5 year caulking warranty as well as a 10 year workmanship warranty. On ispitshine.com/services/gutter-downspout-installation/	3 / 3
Pricing	Found	We charge a minimum of $450, and this cost covers 1 bundle of shingles and a tube of caulk. On ispitshine.com/services/roof-repair/	3 / 3

Trust signals 12 / 25

Check	Result	What the crawl recorded	Points
Licence details	Not found	The crawl did not detect it on the 20 pages checked.	0 / 6
Reviews shown	Found	Fast & Efficient, Pleasant & Polite, they got the job done right. On ispitshine.com/	5 / 5
Team page	Not found	The crawl did not detect it on the 20 pages checked.	0 / 4
Project gallery	Found	SEE OUR WORK On ispitshine.com/see-our-work-shine-bright/	4 / 4
Certifications	Not found	The crawl did not detect it on the 20 pages checked.	0 / 3
Guarantees	Found	Spit Shines Guarantee for all work, ever done, until the end of time On ispitshine.com/services/	3 / 3

How this site compares

Spit Shine measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Alaska does not yet have enough audited roofers for a state comparison, so these figures are national.

70%of compared roofers score lower than 56

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4