TJ PLATINUM ROOFING LLC customer access audit

Where this audit comes from

An automated crawl of tjplatinumroofing.com on 3 October 2026, reading 11 pages. How the audit works explains what it reads, what each result means and where each one comes from.

Found published, with the words and page it came from Not found the crawl did not detect it Not determined we could not tell either way

Score breakdown

Category	Score	National median	What the crawl recorded
Contactability	17 / 25	17	Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat.
Booking	8 / 25	8	Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow.
Information	10 / 25	15	Found: Services, Service areas, Emergency cover explained. Not found: Business hours, Financing, Warranty, Pricing.
Trust signals	19 / 25	12	Found: Licence details, Reviews shown, Team page, Project gallery. Not found: Certifications, Guarantees.
Total	54 / 100	50.5

Customer task test

The tasks a first-time visitor comes to the website to do, worked out from the checks below.

Can a customer…	Result	What the crawl recorded
Call the business	Yes	Phone Number: 786-234-9852 On tjplatinumroofing.com/
Request an estimate	Yes	Get a Quote for Your Roofing Project On tjplatinumroofing.com/
Book an appointment online	No	The crawl did not detect it on the 11 pages checked.
Send a text message	No	The crawl did not detect it on the 11 pages checked.
Find business hours	No	The crawl did not detect it on the 11 pages checked.
Find the service area	Yes	We offer convenient residential roofing services in Miami, FL. On tjplatinumroofing.com/
Find warranty information	No	The crawl did not detect it on the 11 pages checked.
Find financing options	No	The crawl did not detect it on the 11 pages checked.

Every check

All 26 scored checks, with the points each earned out of the 100.

Contactability 17 / 25

Check	Result	What the crawl recorded	Points
Phone number	Found	Phone Number: 786-234-9852 On tjplatinumroofing.com/	5 / 5
Click to call	Found	Phone Number: 786-234-9852 On tjplatinumroofing.com/	5 / 5
Contact form	Found	Email On tjplatinumroofing.com/	4 / 4
Emergency contact visible	Not found	The crawl did not detect it on the 11 pages checked.	0 / 4
Public email address	Found	Email:tjplatinumroofing@gmail.com On tjplatinumroofing.com/	3 / 3
SMS or text	Not found	The crawl did not detect it on the 11 pages checked.	0 / 2
Live chat	Not found	The crawl did not detect it on the 11 pages checked.	0 / 2

Booking 8 / 25

Check	Result	What the crawl recorded	Points
Online booking	Not found	The crawl did not detect it on the 11 pages checked.	0 / 7
Estimate request	Found	Get a Quote for Your Roofing Project On tjplatinumroofing.com/	6 / 6
Real time slots shown	Not found	The crawl did not detect it on the 11 pages checked.	0 / 5
Confirmation shown	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3
Fields required	Found	Email On tjplatinumroofing.com/	2 / 2
Mobile booking flow	Not found	The crawl did not detect it on the 11 pages checked.	0 / 2

Information 10 / 25

Check	Result	What the crawl recorded	Points
Services	Found	Complete roof repair and roof replacement services On tjplatinumroofing.com/	4 / 4
Business hours	Not found	The crawl did not detect it on the 11 pages checked.	0 / 4
Service areas	Found	We offer convenient residential roofing services in Miami, FL. On tjplatinumroofing.com/	2 / 4
Emergency cover explained	Found	Our dedicated emergency response team is available 24/7 to assess the damage immediately and implement effective solutions. On tjplatinumroofing.com/emergency-roofing/	4 / 4
Financing	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3
Warranty	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3
Pricing	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3

Trust signals 19 / 25

Check	Result	What the crawl recorded	Points
Licence details	Found	CCC: 1333021 Repeated across the site, including on tjplatinumroofing.com/	6 / 6
Reviews shown	Found	Costumer Reviews On tjplatinumroofing.com/	5 / 5
Team page	Found	The president of the company, Octavius Jackson, was introduced to the roofing industry at an early age by his grandfather, Mr. Harper who had over 50 years of skills and knowledge. On tjplatinumroofing.com/	4 / 4
Project gallery	Found	gallery On tjplatinumroofing.com/gallery/	4 / 4
Certifications	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3
Guarantees	Not found	The crawl did not detect it on the 11 pages checked.	0 / 3

How this site compares

TJ PLATINUM ROOFING LLC measured against 91 roofers audited between 4 August and 13 October 2026, each on its latest audit. Florida does not yet have enough audited roofers for a state comparison, so these figures are national.

63%of compared roofers score lower than 54

50.5median score out of 100

75highest score any compared roofer has reached

Points no audited roofer has earned yet

None of the 91 compared roofers has earned a point on these yet. Why they stay on the scale

SMS or text · not found on 89, could not be determined on 2
Live chat · not found on 87, could not be determined on 4
Real time slots shown · not found on 87, could not be determined on 4
Confirmation shown · not found on 87, could not be determined on 4
Mobile booking flow · not found on 87, could not be determined on 4